Sitel is a Contact Center company that provides customer experience (CX) products and solutions.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Sitel’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Wix | 934640 | 72.12% | Sitel vs Wix |
Zendesk | 169762 | 13.10% | Sitel vs Zendesk |
Freshworks | 34508 | 2.66% | Sitel vs Freshworks |
Agile CRM | 31910 | 2.46% | Sitel vs Agile CRM |
Bitrix24 | 22000 | 1.70% | Sitel vs Bitrix24 |
Salesforce Service Cloud | 14971 | 1.16% | Sitel vs Salesforce Service Cloud |
Mitel | 11630 | 0.90% | Sitel vs Mitel |
LiveAgent | 7621 | 0.59% | Sitel vs LiveAgent |
Genesys | 6691 | 0.52% | Sitel vs Genesys |
Wipro | 5894 | 0.45% | Sitel vs Wipro |
Zoho Desk | 5331 | 0.41% | Sitel vs Zoho Desk |
Avaya Contact Center | 5282 | 0.41% | Sitel vs Avaya Contact Center |
Five9 | 3401 | 0.26% | Sitel vs Five9 |
NICE inContact | 3391 | 0.26% | Sitel vs NICE inContact |
PICS | 3203 | 0.25% | Sitel vs PICS |
Genesys PureCloud | 3050 | 0.24% | Sitel vs Genesys PureCloud |
LogMeIn Rescue | 2756 | 0.21% | Sitel vs LogMeIn Rescue |
Verint | 2687 | 0.21% | Sitel vs Verint |
Aircall | 2510 | 0.19% | Sitel vs Aircall |
Comm100 Live Chat | 2252 | 0.17% | Sitel vs Comm100 Live Chat |
Popular Comparisons
The top three of Sitel’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.
Sitel vs Wix
Sitel vs Zendesk
Sitel vs Freshworks
Sitel vs Agile CRM
Sitel vs Bitrix24
Sitel vs Salesforce Service Cloud
Sitel vs Mitel
Sitel vs LiveAgent
Around the world in 2024, over 56 companies have started using Sitel as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Université Laval | 5,000 - 9,999 | Quebec | Quebec | Canada | |
Rogers Communications Inc | 10,000+ | Toronto | Ontario | Canada | |
DIRECTV | 10,000+ | El Segundo | California | United States | |
ITC | 10,000+ | Bengaluru | Karnataka | India | |
Vodafone Group Plc | 10,000+ | Newbury | England | United Kingdom | |
PayPal Holdings, Inc. | 10,000+ | San Jose | California | United States | |
Dell | 10,000+ | Round Rock | Texas | United States | |
HP, Inc. | 10,000+ | Palo Alto | California | United States | |
Eperformax | 5,000 - 9,999 | Thompson's Station | Tennessee | United States | |
CSG Systems International, Inc. | 5,000 - 9,999 | Greenwood Village | Colorado | United States |
The top three products and services offering customers that use Sitel for Contact Center are Cloud services (2), Digital Marketing (2), Training and Development (2).
Customers
The majority of Sitel's customers for the contact-center category fall in the company size of 10,000+ employees (15 companies), 1,000 - 4,999 employees (9 companies), 0 - 9 employees (7 companies).
Employee Size
The top three geographies of Sitel for contact-center are the United States with 24(48.98%), India with 7(14.29%), United Kingdom with 5(10.20%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Sitel competitors?
Sitel’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Sitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sitel and 40,000 other technologies on the internet. You can also compare Sitel and its feature with top competitors here : Sitel vs Wix Sitel vs Zendesk Sitel vs Freshworks.
What is Sitel customer distribution based on company size?
What is Sitel market share in the contact-center?
What are the top countries that use Sitel?
What are the top industries that use Sitel?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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