Categories where Zendesk and Shelf compete
Zendesk
Comparing the customer bases of Zendesk and Shelf, we can see that Zendesk has 164474 customer(s), while Shelf has 35 customer(s). In the Contact Center category, with 164474 customer(s) Zendesk stands at 2nd place by ranking, while Shelf with 35 customer(s), is at the 83rd place.
Zendesk
2nd
164474 Customer
Shelf
83rd
35 Customer
Zendesk has a 13.00% market share in the Contact Center category, while Shelf has a 0.00% market share in the same space.
Comparing Zendesk and Shelf customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Shelf has more customers in United States.
Zendesk
Shelf
Gain actionable insights about the buying patterns of Zendesk vs Shelf’s target audience.
Zendesk
New
771 Customer
Lost
1062 Customer
Shelf
New
3 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Shelf compete against each other?
Zendesk and Shelf compete against each other in the Contact Center, Knowledge Management, Customer Experience, Document Management, Instant Messaging And Chat.
How does the market share of Zendesk and Shelf compare in the Contact Center market?
How many customers are acquired by Zendesk and Shelf in the Contact Center segment?
What are the countries in which Zendesk and Shelf has more customers?
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