Question 1

What are the different markets in which
        Comm100 Live Chat and
        Shelf compete against each other?

Accepted Answer

Comm100 Live Chat and
        Shelf compete against each other in
        the Contact Center, Document Management, Instant Messaging And Chat, Knowledge Management, Live Chat.

Question 2

How does the market share of
        Comm100 Live Chat
        and Shelf compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Comm100 Live Chat has a
        0.18%
        market share in comparison to
        Shelf’s
        0.00%.
        Since it has a better market share coverage,
        Comm100 Live Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Shelf holds the
        83rd spot.

Question 3

How many customers are acquired by
        Comm100 Live Chat and
        Shelf in the
        Contact Center segment?

Accepted Answer

Comm100 Live Chat has
        2,249 customers and
        Shelf has
        35 customers in the
        Contact Center
        segment. Comm100 Live Chat has
        2214 more customers than
        Shelf in this category.

Question 4

What are the countries in which
        Comm100 Live Chat and
        Shelf has more customers?

Accepted Answer

Comm100 Live Chat has more customers in United States, United Kingdom and India.
Shelf has more customers in United States, India and United Kingdom.

Comm100 Live Chat Vs Shelf : In-Depth Comparison

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Comparing the customer bases of Comm100 Live Chat and Shelf

Comparing the market share of Comm100 Live Chat and Shelf

Compare Comm100 Live Chat vs Shelf customers by geography

Customer Movements for this month

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