Sharpen
Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.
Market Share of Sharpen
Current Customer(s)
58
Market Share (Est.)
0.00%
Ranking
#67
Top Competitors and Alternatives of Sharpen
The top three of Sharpen’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 937753 | 73.95% | Sharpen vs Wix |
| Zendesk | 166487 | 13.13% | Sharpen vs Zendesk |
| Freshworks | 33684 | 2.66% | Sharpen vs Freshworks |
| Agile CRM | 31749 | 2.50% | Sharpen vs Agile CRM |
| Salesforce Service Cloud | 14100 | 1.11% | Sharpen vs Salesforce Service Cloud |
| Mitel | 8683 | 0.68% | Sharpen vs Mitel |
| LiveAgent | 7609 | 0.60% | Sharpen vs LiveAgent |
| Bitrix24 | 7021 | 0.55% | Sharpen vs Bitrix24 |
| Genesys | 5563 | 0.44% | Sharpen vs Genesys |
| Zoho Desk | 5243 | 0.41% | Sharpen vs Zoho Desk |
| Wipro | 4390 | 0.35% | Sharpen vs Wipro |
| Avaya Contact Center | 3961 | 0.31% | Sharpen vs Avaya Contact Center |
| NICE inContact | 3446 | 0.27% | Sharpen vs NICE inContact |
| PICS | 3195 | 0.25% | Sharpen vs PICS |
| Five9 | 3078 | 0.24% | Sharpen vs Five9 |
| Genesys PureCloud | 3021 | 0.24% | Sharpen vs Genesys PureCloud |
| LogMeIn Rescue | 2675 | 0.21% | Sharpen vs LogMeIn Rescue |
| Aircall | 2447 | 0.19% | Sharpen vs Aircall |
| Comm100 Live Chat | 2266 | 0.18% | Sharpen vs Comm100 Live Chat |
| Verint | 2219 | 0.17% | Sharpen vs Verint |
Popular Comparisons
Top Competitors and Alternatives of Sharpen
The top three of Sharpen’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Sharpen vs Wix
Sharpen vs Zendesk
Sharpen vs Freshworks
Sharpen vs Agile CRM
Sharpen vs Salesforce Service Cloud
Sharpen vs Mitel
Sharpen vs LiveAgent
Sharpen vs Bitrix24
Customers of Sharpen
Around the world in 2024, over 58 companies have started using Sharpen as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| SCI REMC | 100 - 249 | Martinsville | Indiana | United States |   |
| TWN Communications | 50 - 99 | Oldsmar | Florida | United States | |
| Apprisen | 50 - 99 | Columbus | Ohio | United States |   |
| Kennesaw Cutlery | 20 - 49 | Moultrie | Georgia | United States | |
| CloudRanger | 10 - 19 | Letterkenny | Ulster | Ireland | |
| TWN Communications | 0 - 9 | Huachuca City | Arizona | United States | |
| NICE | 5,000 - 9,999 | Sandy | Utah | United States | |
| Community Health Network | 10,000+ | Indianapolis | Indiana | United States | |
| Nielsen Holdings plc | 10,000+ | New York City | New York | United States | |
| Caterpillar, Inc. | 10,000+ | Peoria | Illinois | United States | |
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Sharpen Customers by Products and Services
The top three products and services offering customers that use Sharpen for Contact Center are Customer Service (4), Customer Experience Management (4), Dining (3).
Customers
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Sharpen Customers by Employee Size
The majority of Sharpen's customers for the contact-center category fall in the company size of 10,000+ employees (19 companies), 1,000 - 4,999 employees (10 companies), 20 - 49 employees (8 companies).
Employee Size
Sharpen Customers by Geography
The top three geographies of Sharpen for contact-center are the United States with 40(68.97%), Canada with 6(10.34%), United Kingdom with 5(8.62%) customers respectively.
Customers
Employees of Sharpen
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FAQ
Find answers to the most often asked questions by users.
Who are the top Sharpen competitors?
Sharpen’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet. You can also compare Sharpen and its feature with top competitors here : Sharpen vs Wix Sharpen vs Zendesk Sharpen vs Freshworks.
What is Sharpen customer distribution based on company size?
What is Sharpen market share in the contact-center?
What are the top countries that use Sharpen?
What are the top industries that use Sharpen?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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