Salesforce Service Cloud Vs Genesys PureCloud : In-Depth Comparison
Categories where Salesforce Service Cloud and Genesys PureCloud compete
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Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Genesys PureCloud
Comparing the customer bases of Salesforce Service Cloud and Genesys PureCloud, we can see that Salesforce Service Cloud has 14100 customer(s), while Genesys PureCloud has 3021 customer(s). In the Contact Center category, with 14100 customer(s) Salesforce Service Cloud stands at 5th place by ranking, while Genesys PureCloud with 3021 customer(s), is at the 16th place.
Salesforce Service Cloud
5th
14100 Customer
Genesys PureCloud
16th
3021 Customer
Comparing the market share of Salesforce Service Cloud and Genesys PureCloud
Salesforce Service Cloud has a 1.11% market share in the Contact Center category, while Genesys PureCloud has a 0.24% market share in the same space.
Compare Salesforce Service Cloud vs Genesys PureCloud customers by geography
Comparing Salesforce Service Cloud and Genesys PureCloud customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and India, while Genesys PureCloud has more customers in United States.
Salesforce Service Cloud
Genesys PureCloud
Customer Movements for this month
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Genesys PureCloud’s target audience.
Salesforce Service Cloud
New
175 Customer
Lost
262 Customer
Genesys PureCloud
New
50 Customer
Lost
56 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Genesys PureCloud compete against each other?
Salesforce Service Cloud and Genesys PureCloud compete against each other in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Auto Dialer.
How does the market share of Salesforce Service Cloud and Genesys PureCloud compare in the Contact Center market?
How many customers are acquired by Salesforce Service Cloud and Genesys PureCloud in the Contact Center segment?
What are the countries in which Salesforce Service Cloud and Genesys PureCloud has more customers?
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