Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Salesforce Service Cloud
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Salesforce is the Customer Success Platform. Their social and mobile cloud technologies including their flagship sales and CRM applications help companies connect with customers, partners, and employ...ees in entirely new ways. Read more
Market Share of Salesforce Service Cloud
- Current Customer(s) The number of companies that currently use Salesforce Service Cloud
- 13971
- Websites Added The number of companies that have started using Salesforce Service Cloud in the past month.
288- compared to last month
- Websites Dropped The number of companies that have stopped using Salesforce Service Cloud in the past month.
214- compared to last month
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Contact Center category are Wix with 67.70%, Zendesk with 16.02%, Agile CRM with 2.80% market share.
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Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Contact Center category are Wix with 67.70%, Zendesk with 16.02%, Agile CRM with 2.80% market share.
Customers of Salesforce Service Cloud
Around the world in 2023, over 11618 companies have started using Salesforce Service Cloud as Contact Center tool.
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Salesforce Service Cloud Customers by Industry
The three top industries that use Salesforce Service Cloud for Contact Center are Salesforce (361), Crm (287), Technology (279).
Salesforce Service Cloud Customers by Employee Size
The majority of Salesforce Service Cloud’s customers for the contact-center category fall in the company size of 20 - 49 employees (2322 companies), 0 - 9 employees (2195 companies), 100 - 249 employees (2001 companies).
Salesforce Service Cloud Customers by Geography
The top three geographies of Salesforce Service Cloud for contact-center are the United States with 8071(57.77%), United Kingdom with 956(6.84%), India with 561(4.02%) customers respectively.
Employees of Salesforce Service Cloud
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FAQ
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Salesforce Service Cloud competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Salesforce Service Cloud and 40,000 other technologies on the internet.You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Wix Salesforce Service Cloud vs Zendesk Salesforce Service Cloud vs Agile CRM .
What is Salesforce Service Cloud customer distribution based on company size?
The majority of Salesforce Service Cloud’s customers for the contact-center category fall in the company size of 20 - 49 employees (2322 companies), 0 - 9 employees (2195 companies), 100 - 249 employees (2001 companies). You can view a distribution chart of Salesforce Service Cloud customers by company size .
What is Salesforce Service Cloud market share in the contact-center?
Salesforce Service Cloud has market share of 1.19% in contact-center market. Salesforce Service Cloud competes with 142 competitor tools in contact-center category. The top alternatives for Salesforce Service Cloud contact-center tool are Wix with 67.70%, Zendesk with 16.02%, Agile CRM with 2.80% market share.
What are the top industries that use Salesforce Service Cloud?
Top industries that use Salesforce Service Cloud for contact-center are Salesforce (361), Crm (287), Technology (279).
What are the top countries that use Salesforce Service Cloud?
Around the world in 2023, over 11618 companies have started using Salesforce Service Cloud as contact-center tool. Companies using Salesforce Service Cloud for contact-center are majorly from United States with 8071 customers. 57.77% of Salesforce Service Cloud customers are from the United States. Other top countries using Salesforce Service Cloud are United Kingdom and India with 956(6.84%) and 561(4.02%) customers respectively.
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