Salesforce Service Cloud
Salesforce is the Customer Success Platform. Their social and mobile cloud technologies including their flagship sales and CRM applications help comp...Read more
Market Share of Salesforce Service Cloud
Current Customer(s)
15062
Market Share (Est.)
1.16%
Ranking
#6
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
Popular Comparisons
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
Salesforce Service Cloud vs Wix
Salesforce Service Cloud vs Zendesk
Salesforce Service Cloud vs Freshworks
Salesforce Service Cloud vs Agile CRM
Salesforce Service Cloud vs Bitrix24
Salesforce Service Cloud vs Mitel
Salesforce Service Cloud vs LiveAgent
Salesforce Service Cloud vs Genesys
Customers of Salesforce Service Cloud
Around the world in 2024, over 15052 companies have started using Salesforce Service Cloud as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| MasterBrand Cabinets | 10,000+ | Jasper | Indiana | United States |     |
| Walgreens | 10,000+ | Deerfield | Illinois | United States | |
| Komatsu Mining | 10,000+ | Milwaukee | Wisconsin | United States | |
| Hanesbrands Inc. | 10,000+ | Winston-Salem | North Carolina | United States | |
| Sun Life Financial | 10,000+ | Toronto | Ontario | Canada | |
| ICON | 10,000+ | North Wales | Pennsylvania | United States | |
| Mphasis | 10,000+ | Bengaluru | Karnataka | India | |
| Cardinal Health | 10,000+ | Dublin | Ohio | United States | |
| Texas Health & Human Services Commission | 10,000+ | Austin | Texas | United States | |
| Nationwide | 10,000+ | Columbus | Ohio | United States | |
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Salesforce Service Cloud Customers by Products and Services
The top three products and services offering customers that use Salesforce Service Cloud for Contact Center are Salesforce (356), Consulting (280), Crm (278).
Customers
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Salesforce Service Cloud Customers by Employee Size
The majority of Salesforce Service Cloud's customers for the contact-center category fall in the company size of 0 - 9 employees (2591 companies), 20 - 49 employees (2457 companies), 100 - 249 employees (2153 companies).
Employee Size
Salesforce Service Cloud Customers by Geography
The top three geographies of Salesforce Service Cloud for contact-center are the United States with 8604(67.15%), United Kingdom with 1018(7.95%), India with 694(5.42%) customers respectively.
Customers
Employees of Salesforce Service Cloud
Also see other Products/Services by Salesforce Service Cloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Wix Salesforce Service Cloud vs Zendesk Salesforce Service Cloud vs Freshworks.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the contact-center?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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