Categories where Salesforce Service Cloud and PICS compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and PICS, we can see that Salesforce Service Cloud has 14971 customer(s), while PICS has 3203 customer(s). In the Contact Center category, with 14971 customer(s) Salesforce Service Cloud stands at 6th place by ranking, while PICS with 3203 customer(s), is at the 15th place.
Salesforce Service Cloud
6th
14971 Customer
PICS
15th
3203 Customer
Salesforce Service Cloud has a 1.16% market share in the Contact Center category, while PICS has a 0.25% market share in the same space.
Comparing Salesforce Service Cloud and PICS customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and India, while PICS has more customers in South Africa.
Salesforce Service Cloud
PICS
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs PICS’s target audience.
Salesforce Service Cloud
New
172 Customer
Lost
225 Customer
PICS
New
14 Customer
Lost
6 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and PICS compete against each other?
Salesforce Service Cloud and PICS compete against each other in the Contact Center, Applications Suite, Customer Engagement, Customer Experience, Customer Support Services.
How does the market share of Salesforce Service Cloud and PICS compare in the Contact Center market?
How many customers are acquired by Salesforce Service Cloud and PICS in the Contact Center segment?
What are the countries in which Salesforce Service Cloud and PICS has more customers?
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