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PICS

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PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes.

Contact Center
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Market Share of PICS

Current Customer(s)

4460

Market Share (Est.)

0.21%

Ranking

#13

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 81.25%, Zendesk with 8.77%, Agile CRM with 2.05% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix169507381.25%PICS vs Wix
Zendesk1828908.77%PICS vs Zendesk
Agile CRM428532.05%PICS vs Agile CRM
Freshworks381981.83%PICS vs Freshworks
Salesforce Service Cloud130550.63%PICS vs Salesforce Service Cloud
Mitel119320.57%PICS vs Mitel
Bitrix2497830.47%PICS vs Bitrix24
Genesys78080.37%PICS vs Genesys
LiveAgent73600.35%PICS vs LiveAgent
Zoho Desk64650.31%PICS vs Zoho Desk
Wipro63080.30%PICS vs Wipro
Avaya Contact Center60250.29%PICS vs Avaya Contact Center
Aircall38170.18%PICS vs Aircall
Verint37980.18%PICS vs Verint
Genesys PureCloud36950.18%PICS vs Genesys PureCloud
Five936740.18%PICS vs Five9
NICE inContact32560.16%PICS vs NICE inContact
LogMeIn Rescue26770.13%PICS vs LogMeIn Rescue
Comm100 Live Chat21540.10%PICS vs Comm100 Live Chat
Talkdesk20610.10%PICS vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 81.25%, Zendesk with 8.77%, Agile CRM with 2.05% market share.

PICS vs Wix

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PICS vs Zendesk

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PICS vs Agile CRM

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PICS vs Freshworks

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PICS vs Salesforce Service Cloud

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PICS vs Mitel

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PICS vs Bitrix24

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PICS vs Genesys

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Customers of PICS

Around the world in 2025, over 4442 companies have started using PICS as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
LogiDist Group10,000+JohannesburgGautengSouth Africa
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Dreamcelsius Group Africa Global10,000+JohannesburgGautengSouth Africa
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Lupin10,000+MumbaiMaharashtraIndia
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Tshwane University Of Technology10,000+PretoriaGautengSouth Africa
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Mercedes - Benz SG Dealerships10,000+JohannesburgGautengSouth Africa
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ERP Software Blog10,000+ArdmorePennsylvaniaUnited States
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Barloworld Limited10,000+JohannesburgGautengSouth Africa
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KAMEYAMA RINGYO K.K.10,000+IwataShizuokaJapan
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Durban University Of Technology10,000+DurbanKwaZulu-NatalSouth Africa
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Mind over Matter Lees en Leer Sentrum5,000 - 9,999DurbanKwaZulu-NatalSouth Africa
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PICS Customers by Products and Services

The top three products and services offering customers that use PICS for Contact Center are Marketing (21), Project Management (20), Graphic Design (18).

Customers

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PICS Customers by Employee Size

The majority of PICS's customers for the contact-center category fall in the company size of 0 - 9 employees (1947 companies), 20 - 49 employees (983 companies), 10 - 19 employees (761 companies).

Employee Size

PICS Customers by Geography

The top three geographies of PICS for contact-center are the South Africa with 3287(80.66%), United States with 406(9.96%), United Kingdom with 111(2.72%) customers respectively.

Customers

Employees of PICS

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Also see other Products/Services by PICS in:

Contact Center
Applications Suite

FAQ

Find answers to the most often asked questions by users.

Who are the top PICS competitors?

PICS’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of PICS competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PICS and 40,000 other technologies on the internet. You can also compare PICS and its feature with top competitors here : PICS vs Wix PICS vs Zendesk PICS vs Agile CRM.

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What is PICS customer distribution based on company size?

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What is PICS market share in the contact-center?

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What are the top countries that use PICS?

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What are the top industries that use PICS?

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