PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of PICS’s competitors in the Contact Center category are Wix with 81.37%, Zendesk with 8.73%, Agile CRM with 2.05% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1690776 | 81.37% | PICS vs Wix |
| Zendesk | 181386 | 8.73% | PICS vs Zendesk |
| Agile CRM | 42670 | 2.05% | PICS vs Agile CRM |
| Freshworks | 37757 | 1.82% | PICS vs Freshworks |
| Salesforce Service Cloud | 12723 | 0.61% | PICS vs Salesforce Service Cloud |
| Mitel | 11912 | 0.57% | PICS vs Mitel |
| Bitrix24 | 9725 | 0.47% | PICS vs Bitrix24 |
| Genesys | 7667 | 0.37% | PICS vs Genesys |
| LiveAgent | 7248 | 0.35% | PICS vs LiveAgent |
| Zoho Desk | 6353 | 0.31% | PICS vs Zoho Desk |
| Wipro | 6265 | 0.30% | PICS vs Wipro |
| Avaya Contact Center | 5970 | 0.29% | PICS vs Avaya Contact Center |
| Aircall | 3733 | 0.18% | PICS vs Aircall |
| Verint | 3726 | 0.18% | PICS vs Verint |
| Genesys PureCloud | 3645 | 0.18% | PICS vs Genesys PureCloud |
| Five9 | 3588 | 0.17% | PICS vs Five9 |
| NICE inContact | 3199 | 0.15% | PICS vs NICE inContact |
| LogMeIn Rescue | 2662 | 0.13% | PICS vs LogMeIn Rescue |
| Comm100 Live Chat | 2137 | 0.10% | PICS vs Comm100 Live Chat |
| Talkdesk | 1999 | 0.10% | PICS vs Talkdesk |
Popular Comparisons
The top three of PICS’s competitors in the Contact Center category are Wix with 81.37%, Zendesk with 8.73%, Agile CRM with 2.05% market share.
PICS vs Wix
PICS vs Zendesk
PICS vs Agile CRM
PICS vs Freshworks
PICS vs Salesforce Service Cloud
PICS vs Mitel
PICS vs Bitrix24
PICS vs Genesys
Around the world in 2025, over 4375 companies have started using PICS as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Barloworld Limited | 10,000+ | Johannesburg | Gauteng | South Africa | |
| The AJ Center | 10,000+ | New York City | New York | United States | |
| Lupin | 10,000+ | Mumbai | Maharashtra | India | |
| Dreamcelsius Group Africa Global | 10,000+ | Johannesburg | Gauteng | South Africa | |
| Tshwane University Of Technology | 10,000+ | Pretoria | Gauteng | South Africa | |
| Super Group | 10,000+ | Cape Town | Western Cape | South Africa | |
| ERP Software Blog | 10,000+ | Ardmore | Pennsylvania | United States | |
| KAMEYAMA RINGYO K.K. | 10,000+ | Iwata | Shizuoka | Japan | |
| Nepomuceno Logistics | 5,000 - 9,999 | Gauteng | South Africa | ||
| KAL Group | 5,000 - 9,999 | Cape Town | Western Cape | South Africa |
The top three products and services offering customers that use PICS for Contact Center are Marketing (21), Project Management (20), Web Design (18).
Customers
The majority of PICS's customers for the contact-center category fall in the company size of 0 - 9 employees (1843 companies), 20 - 49 employees (990 companies), 10 - 19 employees (783 companies).
Employee Size
The top three geographies of PICS for contact-center are the South Africa with 3259(81.15%), United States with 380(9.46%), United Kingdom with 110(2.74%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top PICS competitors?
PICS’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of PICS competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PICS and 40,000 other technologies on the internet. You can also compare PICS and its feature with top competitors here : PICS vs Wix PICS vs Zendesk PICS vs Agile CRM.
What is PICS customer distribution based on company size?
What is PICS market share in the contact-center?
What are the top countries that use PICS?
What are the top industries that use PICS?
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