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PICS

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PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes.

Contact Center
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Market Share of PICS

Current Customer(s)

4359

Market Share (Est.)

0.21%

Ranking

#13

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 81.42%, Zendesk with 8.65%, Agile CRM with 2.02% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix166594981.42%PICS vs Wix
Zendesk1769198.65%PICS vs Zendesk
Agile CRM413012.02%PICS vs Agile CRM
Freshworks371611.82%PICS vs Freshworks
Salesforce Service Cloud128830.63%PICS vs Salesforce Service Cloud
Mitel118410.58%PICS vs Mitel
Bitrix2496200.47%PICS vs Bitrix24
Genesys78780.39%PICS vs Genesys
LiveAgent68630.34%PICS vs LiveAgent
Wipro62410.31%PICS vs Wipro
Zoho Desk62090.30%PICS vs Zoho Desk
Avaya Contact Center59910.29%PICS vs Avaya Contact Center
Verint37480.18%PICS vs Verint
Aircall37340.18%PICS vs Aircall
Genesys PureCloud36500.18%PICS vs Genesys PureCloud
Five935280.17%PICS vs Five9
NICE inContact30510.15%PICS vs NICE inContact
LogMeIn Rescue25880.13%PICS vs LogMeIn Rescue
Comm100 Live Chat20900.10%PICS vs Comm100 Live Chat
Genesys Contact Center20070.10%PICS vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 81.42%, Zendesk with 8.65%, Agile CRM with 2.02% market share.

PICS vs Wix

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PICS vs Zendesk

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PICS vs Agile CRM

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PICS vs Freshworks

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PICS vs Salesforce Service Cloud

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PICS vs Mitel

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PICS vs Bitrix24

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PICS vs Genesys

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Customers of PICS

Around the world in 2025, over 4351 companies have started using PICS as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Durban University Of Technology10,000+DurbanKwaZulu-NatalSouth Africa
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Super Group10,000+JohannesburgGautengSouth Africa
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Lupin10,000+MumbaiMaharashtraIndia
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KAMEYAMA RINGYO K.K.10,000+IwataShizuokaJapan
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ERP Software Blog10,000+ArdmorePennsylvaniaUnited States
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Barloworld Limited10,000+JohannesburgGautengSouth Africa
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LogiDist Group10,000+JohannesburgGautengSouth Africa
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Dreamcelsius Group Africa Global10,000+JohannesburgGautengSouth Africa
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Tshwane University Of Technology10,000+PretoriaGautengSouth Africa
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Mpact Limited5,000 - 9,999JohannesburgGautengSouth Africa
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PICS Customers by Products and Services

The top three products and services offering customers that use PICS for Contact Center are Marketing (21), Project Management (20), Web Design (19).

Customers

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PICS Customers by Employee Size

The majority of PICS's customers for the contact-center category fall in the company size of 0 - 9 employees (1911 companies), 20 - 49 employees (958 companies), 10 - 19 employees (754 companies).

Employee Size

PICS Customers by Geography

The top three geographies of PICS for contact-center are the South Africa with 3238(81.15%), United States with 379(9.50%), United Kingdom with 110(2.76%) customers respectively.

Customers

Employees of PICS

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Also see other Products/Services by PICS in:

Contact Center
Applications Suite

FAQ

Find answers to the most often asked questions by users.

Who are the top PICS competitors?

PICS’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of PICS competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PICS and 40,000 other technologies on the internet. You can also compare PICS and its feature with top competitors here : PICS vs Wix PICS vs Zendesk PICS vs Agile CRM.

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What is PICS customer distribution based on company size?

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What is PICS market share in the contact-center?

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What are the top countries that use PICS?

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What are the top industries that use PICS?

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