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PICS

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PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes.

Contact Center
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Market Share of PICS

Current Customer(s)

4384

Market Share (Est.)

0.21%

Ranking

#13

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 81.37%, Zendesk with 8.73%, Agile CRM with 2.05% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix169077681.37%PICS vs Wix
Zendesk1813868.73%PICS vs Zendesk
Agile CRM426702.05%PICS vs Agile CRM
Freshworks377571.82%PICS vs Freshworks
Salesforce Service Cloud127230.61%PICS vs Salesforce Service Cloud
Mitel119120.57%PICS vs Mitel
Bitrix2497250.47%PICS vs Bitrix24
Genesys76670.37%PICS vs Genesys
LiveAgent72480.35%PICS vs LiveAgent
Zoho Desk63530.31%PICS vs Zoho Desk
Wipro62650.30%PICS vs Wipro
Avaya Contact Center59700.29%PICS vs Avaya Contact Center
Aircall37330.18%PICS vs Aircall
Verint37260.18%PICS vs Verint
Genesys PureCloud36450.18%PICS vs Genesys PureCloud
Five935880.17%PICS vs Five9
NICE inContact31990.15%PICS vs NICE inContact
LogMeIn Rescue26620.13%PICS vs LogMeIn Rescue
Comm100 Live Chat21370.10%PICS vs Comm100 Live Chat
Talkdesk19990.10%PICS vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 81.37%, Zendesk with 8.73%, Agile CRM with 2.05% market share.

PICS vs Wix

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PICS vs Zendesk

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PICS vs Agile CRM

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PICS vs Freshworks

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PICS vs Salesforce Service Cloud

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PICS vs Mitel

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PICS vs Bitrix24

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PICS vs Genesys

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Customers of PICS

Around the world in 2025, over 4375 companies have started using PICS as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Barloworld Limited10,000+JohannesburgGautengSouth Africa
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The AJ Center10,000+New York CityNew YorkUnited States
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Lupin10,000+MumbaiMaharashtraIndia
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Dreamcelsius Group Africa Global10,000+JohannesburgGautengSouth Africa
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Tshwane University Of Technology10,000+PretoriaGautengSouth Africa
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Super Group10,000+Cape TownWestern CapeSouth Africa
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ERP Software Blog10,000+ArdmorePennsylvaniaUnited States
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KAMEYAMA RINGYO K.K.10,000+IwataShizuokaJapan
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Nepomuceno Logistics5,000 - 9,999GautengSouth Africa
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KAL Group5,000 - 9,999Cape TownWestern CapeSouth Africa
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PICS Customers by Products and Services

The top three products and services offering customers that use PICS for Contact Center are Marketing (21), Project Management (20), Web Design (18).

Customers

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PICS Customers by Employee Size

The majority of PICS's customers for the contact-center category fall in the company size of 0 - 9 employees (1843 companies), 20 - 49 employees (990 companies), 10 - 19 employees (783 companies).

Employee Size

PICS Customers by Geography

The top three geographies of PICS for contact-center are the South Africa with 3259(81.15%), United States with 380(9.46%), United Kingdom with 110(2.74%) customers respectively.

Customers

Employees of PICS

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Also see other Products/Services by PICS in:

Contact Center
Applications Suite

FAQ

Find answers to the most often asked questions by users.

Who are the top PICS competitors?

PICS’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of PICS competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PICS and 40,000 other technologies on the internet. You can also compare PICS and its feature with top competitors here : PICS vs Wix PICS vs Zendesk PICS vs Agile CRM.

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What is PICS customer distribution based on company size?

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What is PICS market share in the contact-center?

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What are the top countries that use PICS?

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What are the top industries that use PICS?

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