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PICS

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PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes.

Contact Center
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Market Share of PICS

Current Customer(s)

4101

Market Share (Est.)

0.22%

Ranking

#13

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 80.22%, Zendesk with 9.15%, Agile CRM with 2.26% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix151260980.22%PICS vs Wix
Zendesk1725469.15%PICS vs Zendesk
Agile CRM425292.26%PICS vs Agile CRM
Freshworks360071.91%PICS vs Freshworks
Salesforce Service Cloud123490.65%PICS vs Salesforce Service Cloud
Mitel119320.63%PICS vs Mitel
Bitrix2490160.48%PICS vs Bitrix24
Genesys76950.41%PICS vs Genesys
LiveAgent68180.36%PICS vs LiveAgent
Wipro62830.33%PICS vs Wipro
Zoho Desk61110.32%PICS vs Zoho Desk
Avaya Contact Center59900.32%PICS vs Avaya Contact Center
Verint37070.20%PICS vs Verint
Genesys PureCloud35630.19%PICS vs Genesys PureCloud
Aircall35610.19%PICS vs Aircall
Five935370.19%PICS vs Five9
NICE inContact31660.17%PICS vs NICE inContact
LogMeIn Rescue25740.14%PICS vs LogMeIn Rescue
Comm100 Live Chat21010.11%PICS vs Comm100 Live Chat
Genesys Contact Center19280.10%PICS vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 80.22%, Zendesk with 9.15%, Agile CRM with 2.26% market share.

PICS vs Wix

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PICS vs Zendesk

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PICS vs Agile CRM

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PICS vs Freshworks

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PICS vs Salesforce Service Cloud

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PICS vs Mitel

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PICS vs Bitrix24

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PICS vs Genesys

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Customers of PICS

Around the world in 2025, over 4079 companies have started using PICS as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
LogiDist Group10,000+JohannesburgGautengSouth Africa
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The AJ Center10,000+New York CityNew YorkUnited States
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Lupin10,000+MumbaiMaharashtraIndia
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MAC Cosmetics10,000+New York CityNew YorkUnited States
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KAMEYAMA RINGYO K.K.10,000+IwataShizuokaJapan
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Super Group10,000+Cape TownWestern CapeSouth Africa
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Dreamcelsius Group Africa Global10,000+JohannesburgGautengSouth Africa
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ERP Software Blog10,000+ArdmorePennsylvaniaUnited States
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Tshwane University Of Technology10,000+PretoriaGautengSouth Africa
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Barloworld Limited10,000+JohannesburgGautengSouth Africa
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PICS Customers by Products and Services

The top three products and services offering customers that use PICS for Contact Center are Graphic Design (20), Project Management (20), Marketing (19).

Customers

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PICS Customers by Employee Size

The majority of PICS's customers for the contact-center category fall in the company size of 0 - 9 employees (1707 companies), 20 - 49 employees (956 companies), 10 - 19 employees (732 companies).

Employee Size

PICS Customers by Geography

The top three geographies of PICS for contact-center are the South Africa with 3020(80.79%), United States with 362(9.68%), United Kingdom with 103(2.76%) customers respectively.

Customers

Employees of PICS

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Also see other Products/Services by PICS in:

Contact Center
Applications Suite

FAQ

Find answers to the most often asked questions by users.

Who are the top PICS competitors?

PICS’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of PICS competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PICS and 40,000 other technologies on the internet. You can also compare PICS and its feature with top competitors here : PICS vs Wix PICS vs Zendesk PICS vs Agile CRM.

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What is PICS customer distribution based on company size?

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What is PICS market share in the contact-center?

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What are the top countries that use PICS?

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What are the top industries that use PICS?

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