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PICS

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PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes.

Contact Center
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Market Share of PICS

Current Customer(s)

3618

Market Share (Est.)

0.23%

Ranking

#15

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 76.83%, Zendesk with 10.67%, Agile CRM with 2.71% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix122912376.83%PICS vs Wix
Zendesk17063710.67%PICS vs Zendesk
Agile CRM434282.71%PICS vs Agile CRM
Freshworks355532.22%PICS vs Freshworks
Mitel123980.77%PICS vs Mitel
Salesforce Service Cloud117090.73%PICS vs Salesforce Service Cloud
Bitrix2485950.54%PICS vs Bitrix24
Genesys76490.48%PICS vs Genesys
LiveAgent69180.43%PICS vs LiveAgent
Wipro64910.41%PICS vs Wipro
Avaya Contact Center61460.38%PICS vs Avaya Contact Center
Zoho Desk60450.38%PICS vs Zoho Desk
Verint37560.23%PICS vs Verint
Five937010.23%PICS vs Five9
Genesys PureCloud36030.23%PICS vs Genesys PureCloud
Aircall33980.21%PICS vs Aircall
NICE inContact31710.20%PICS vs NICE inContact
LogMeIn Rescue25710.16%PICS vs LogMeIn Rescue
Comm100 Live Chat21030.13%PICS vs Comm100 Live Chat
Genesys Contact Center19020.12%PICS vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 76.83%, Zendesk with 10.67%, Agile CRM with 2.71% market share.

PICS vs Wix

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PICS vs Zendesk

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PICS vs Agile CRM

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PICS vs Freshworks

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PICS vs Mitel

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PICS vs Salesforce Service Cloud

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PICS vs Bitrix24

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PICS vs Genesys

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Customers of PICS

Around the world in 2025, over 3618 companies have started using PICS as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of South Carolina10,000+ColumbiaSouth CarolinaUnited States
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ERP Software Blog10,000+ArdmorePennsylvaniaUnited States
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Super Group10,000+JohannesburgGautengSouth Africa
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Lupin10,000+MumbaiMaharashtraIndia
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Dreamcelsius Group Africa Global10,000+JohannesburgGautengSouth Africa
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Barloworld Limited10,000+JohannesburgGautengSouth Africa
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MAC Cosmetics10,000+BuffaloNew YorkUnited States
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Value Logistics5,000 - 9,999JohannesburgGautengSouth Africa
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International Society Neuro Semantics5,000 - 9,999HalleFlandersBelgium
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Thorburn Security Solutions5,000 - 9,999MidrandGautengSouth Africa
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PICS Customers by Products and Services

The top three products and services offering customers that use PICS for Contact Center are Marketing (25), Graphic Design (24), Web Design (22).

Customers

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PICS Customers by Employee Size

The majority of PICS's customers for the contact-center category fall in the company size of 0 - 9 employees (1493 companies), 20 - 49 employees (871 companies), 10 - 19 employees (612 companies).

Employee Size

PICS Customers by Geography

The top three geographies of PICS for contact-center are the South Africa with 2787(82.43%), United States with 310(9.17%), United Kingdom with 90(2.66%) customers respectively.

Customers

Employees of PICS

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Also see other Products/Services by PICS in:

Contact Center
Applications Suite

FAQ

Find answers to the most often asked questions by users.

Who are the top PICS competitors?

PICS’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of PICS competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PICS and 40,000 other technologies on the internet. You can also compare PICS and its feature with top competitors here : PICS vs Wix PICS vs Zendesk PICS vs Agile CRM.

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What is PICS customer distribution based on company size?

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What is PICS market share in the contact-center?

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What are the top countries that use PICS?

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What are the top industries that use PICS?

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