Question 1

What are the different markets in which
        LiveAgent and
        PhoneCall compete against each other?

Accepted Answer

LiveAgent and
        PhoneCall compete against each other in
        the Contact Center, Call Recording, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and PhoneCall compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.58%
        market share in comparison to
        PhoneCall’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        PhoneCall holds the
        127th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        PhoneCall in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        PhoneCall has
        4 customers in the
        Contact Center
        segment. LiveAgent has
        7341 more customers than
        PhoneCall in this category.

Question 4

What are the countries in which
        LiveAgent and
        PhoneCall has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
PhoneCall has more customers in France, Argentina and United States.

LiveAgent Vs PhoneCall : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of LiveAgent and PhoneCall

Comparing the market share of LiveAgent and PhoneCall

Compare LiveAgent vs PhoneCall customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data