Question 1

What are the different markets in which
        Bitrix24 and
        PhoneCall compete against each other?

Accepted Answer

Bitrix24 and
        PhoneCall compete against each other in
        the Contact Center, Business Phone Systems, Call Recording, Communication, Document Management.

Question 2

How does the market share of
        Bitrix24
        and PhoneCall compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Bitrix24 has a
        0.55%
        market share in comparison to
        PhoneCall’s
        0.00%.
        Since it has a better market share coverage,
        Bitrix24 holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        PhoneCall holds the
        127th spot.

Question 3

How many customers are acquired by
        Bitrix24 and
        PhoneCall in the
        Contact Center segment?

Accepted Answer

Bitrix24 has
        6,968 customers and
        PhoneCall has
        4 customers in the
        Contact Center
        segment. Bitrix24 has
        6964 more customers than
        PhoneCall in this category.

Question 4

What are the countries in which
        Bitrix24 and
        PhoneCall has more customers?

Accepted Answer

Bitrix24 has more customers in United States, Brazil and Ukraine.
PhoneCall has more customers in France, Argentina and United States.

Bitrix24 Vs PhoneCall : In-Depth Comparison

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Comparing the customer bases of Bitrix24 and PhoneCall

Comparing the market share of Bitrix24 and PhoneCall

Compare Bitrix24 vs PhoneCall customers by geography

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