Categories where Genesys and Oracle Teleservice compete
Genesys
Comparing the customer bases of Genesys and Oracle Teleservice, we can see that Genesys has 5549 customer(s), while Oracle Teleservice has 79 customer(s). In the Contact Center category, with 5549 customer(s) Genesys stands at 9th place by ranking, while Oracle Teleservice with 79 customer(s), is at the 67th place.
Genesys
9th
5549 Customer
Oracle Teleservice
67th
79 Customer
Genesys has a 0.44% market share in the Contact Center category, while Oracle Teleservice has a 0.01% market share in the same space.
Comparing Genesys and Oracle Teleservice customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while Oracle Teleservice has more customers in United States.
Genesys
Oracle Teleservice
Gain actionable insights about the buying patterns of Genesys vs Oracle Teleservice’s target audience.
Genesys
New
26 Customer
Lost
28 Customer
Oracle Teleservice
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Oracle Teleservice compete against each other?
Genesys and Oracle Teleservice compete against each other in the Contact Center, Communication, Customer Experience, Interactive Voice Response (IVR).
How does the market share of Genesys and Oracle Teleservice compare in the Contact Center market?
How many customers are acquired by Genesys and Oracle Teleservice in the Contact Center segment?
What are the countries in which Genesys and Oracle Teleservice has more customers?
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