LiveAgent Vs NICE inContact : In-Depth Comparison

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Categories where LiveAgent and NICE inContact compete

Contact Center
Call Recording
Cloud Contact Center Software
Communication
Customer Experience

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LiveAgent

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Comparing the customer bases of LiveAgent and NICE inContact

Comparing the customer bases of LiveAgent and NICE inContact, we can see that LiveAgent has 7621 customer(s), while NICE inContact has 3391 customer(s). In the Contact Center category, with 7621 customer(s) LiveAgent stands at 8th place by ranking, while NICE inContact with 3391 customer(s), is at the 14th place.

LiveAgent

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8th

7621 Customer

NICE inContact

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14th

3391 Customer

Comparing the market share of LiveAgent and NICE inContact

LiveAgent has a 0.59% market share in the Contact Center category, while NICE inContact has a 0.26% market share in the same space.

Compare LiveAgent vs NICE inContact customers by geography

Comparing LiveAgent and NICE inContact customers based on their geographic location, we can see that LiveAgent has more customers in United States, United Kingdom and Australia, while NICE inContact has more customers in United Kingdom.

LiveAgent

NICE inContact

Customer Movements for this month

Gain actionable insights about the buying patterns of LiveAgent vs NICE inContact’s target audience.

LiveAgent

New

60 Customer

Lost

76 Customer

NICE inContact

New

29 Customer

Lost

33 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which LiveAgent and NICE inContact compete against each other?

LiveAgent and NICE inContact compete against each other in the Contact Center, Call Recording, Cloud Contact Center Software, Communication, Customer Experience.

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How does the market share of LiveAgent and NICE inContact compare in the Contact Center market?

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How many customers are acquired by LiveAgent and NICE inContact in the Contact Center segment?

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What are the countries in which LiveAgent and NICE inContact has more customers?

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