Genesys PureCloud Vs NICE inContact : In-Depth Comparison

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Categories where Genesys PureCloud and NICE inContact compete

Communication
Contact Center
Interactive Voice Response (IVR)
Predictive Dialer
Auto Dialer

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Genesys PureCloud

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Comparing the customer bases of Genesys PureCloud and NICE inContact

Comparing the customer bases of Genesys PureCloud and NICE inContact, we can see that Genesys PureCloud has 3788 customer(s), while NICE inContact has 3210 customer(s). In the Contact Center category, with 3788 customer(s) Genesys PureCloud stands at 14th place by ranking, while NICE inContact with 3210 customer(s), is at the 18th place.

Genesys PureCloud

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14th

3788 Customer

NICE inContact

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18th

3210 Customer

Comparing the market share of Genesys PureCloud and NICE inContact

Genesys PureCloud has a 0.20% market share in the Contact Center category, while NICE inContact has a 0.17% market share in the same space.

Compare Genesys PureCloud vs NICE inContact customers by geography

Comparing Genesys PureCloud and NICE inContact customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while NICE inContact has more customers in United States.

Genesys PureCloud

NICE inContact

Customer Movements for this month

Gain actionable insights about the buying patterns of Genesys PureCloud vs NICE inContact’s target audience.

Genesys PureCloud

New

112 Customer

Lost

123 Customer

NICE inContact

New

43 Customer

Lost

123 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Genesys PureCloud and NICE inContact compete against each other?

Genesys PureCloud and NICE inContact compete against each other in the Communication, Contact Center, Interactive Voice Response (IVR), Predictive Dialer, Auto Dialer.

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How does the market share of Genesys PureCloud and NICE inContact compare in the Contact Center market?

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How many customers are acquired by Genesys PureCloud and NICE inContact in the Contact Center segment?

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What are the countries in which Genesys PureCloud and NICE inContact has more customers?

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