NICE inContact
NICE inContact's cloud call center software enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), ...Read more
Market Share of NICE inContact
Current Customer(s)
3532
Market Share (Est.)
0.27%
Ranking
#13
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
Popular Comparisons
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
NICE inContact vs Wix
NICE inContact vs Zendesk
NICE inContact vs Freshworks
NICE inContact vs Agile CRM
NICE inContact vs Bitrix24
NICE inContact vs Salesforce Service Cloud
NICE inContact vs Mitel
NICE inContact vs LiveAgent
Customers of NICE inContact
Around the world in 2024, over 3532 companies have started using NICE inContact as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| General Electric Company | 10,000+ | Boston | Massachusetts | United States |     |
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States | |
| University Of Maryland | 10,000+ | College Park | Maryland | United States | |
| Orange Business Services | 10,000+ | Paris | Ile-de-France | France | |
| Quest Diagnostics Incorporated | 10,000+ | Secaucus | New Jersey | United States | |
| SAIC, Inc. (Science Applications International Corporation) | 10,000+ | Reston | Virginia | United States | |
| HCL Technologies Ltd | 10,000+ | Noida | Uttar Pradesh | India | |
| Hospital Sisters Health System | 10,000+ | Springfield | Illinois | United States | |
| Clarivate Plc | 10,000+ | London | England | United Kingdom | |
| Informa plc | 10,000+ | London | England | United Kingdom | |
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NICE inContact Customers by Products and Services
The top three products and services offering customers that use NICE inContact for Contact Center are Managed Services (36), Consulting (34), Cybersecurity (33).
Customers
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NICE inContact Customers by Employee Size
The majority of NICE inContact's customers for the contact-center category fall in the company size of 0 - 9 employees (1120 companies), 20 - 49 employees (492 companies), 100 - 249 employees (393 companies).
Employee Size
NICE inContact Customers by Geography
The top three geographies of NICE inContact for contact-center are the United States with 3080(89.80%), United Kingdom with 109(3.18%), Canada with 98(2.86%) customers respectively.
Customers
Employees of NICE inContact
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FAQ
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of NICE inContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE inContact and 40,000 other technologies on the internet. You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs Wix NICE inContact vs Zendesk NICE inContact vs Freshworks.
What is NICE inContact customer distribution based on company size?
What is NICE inContact market share in the contact-center?
What are the top countries that use NICE inContact?
What are the top industries that use NICE inContact?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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