Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
FAQs
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NICE inContact
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NICE inContact's cloud call center software enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, speech recognition, inbound/...outbound and call blending, workforce management (WFM), workforce optimization (WFO) and the only no-pause dialer on the market. Read more
Market Share of NICE inContact
- Current Customer(s) The number of companies that currently use NICE inContact
- 3813
- Websites Added The number of companies that have started using NICE inContact in the past month.
7- compared to last month
- Websites Dropped The number of companies that have stopped using NICE inContact in the past month.
22- compared to last month
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Contact Center category are Wix with 65.89%, Zendesk with 15.58%, Desk.com Chat with 2.77% market share.
Popular Comparisons
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Contact Center category are Wix with 65.89%, Zendesk with 15.58%, Desk.com Chat with 2.77% market share.
Customers of NICE inContact
Around the world in 2023, over 2537 companies have started using NICE inContact as Contact Center tool.
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NICE inContact Customers by Industry
The three top industries that use NICE inContact for Contact Center are Technology (44), Healthcare (34), Customer Service (33).
NICE inContact Customers by Employee Size
The majority of NICE inContact’s customers for the contact-center category fall in the company size of 0 - 9 employees (1224 companies), 20 - 49 employees (590 companies), 100 - 249 employees (446 companies).
NICE inContact Customers by Geography
The top three geographies of NICE inContact for contact-center are the United States with 3392(88.96%), Canada with 99(2.60%), United Kingdom with 95(2.49%) customers respectively.
Employees of NICE inContact
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FAQ
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the contact-center category are Wix, Zendesk, Desk.com Chat. You can view a full list of NICE inContact competitors . 6sense uses advanced data mining and AI algorithms to track customers and of NICE inContact and 40,000 other technologies on the internet.You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs Wix NICE inContact vs Zendesk NICE inContact vs Desk.com Chat .
What is NICE inContact customer distribution based on company size?
The majority of NICE inContact’s customers for the contact-center category fall in the company size of 0 - 9 employees (1224 companies), 20 - 49 employees (590 companies), 100 - 249 employees (446 companies). You can view a distribution chart of NICE inContact customers by company size .
What is NICE inContact market share in the contact-center?
NICE inContact has market share of 0.32% in contact-center market. NICE inContact competes with 142 competitor tools in contact-center category. The top alternatives for NICE inContact contact-center tool are Wix with 65.89%, Zendesk with 15.58%, Desk.com Chat with 2.77% market share.
What are the top industries that use NICE inContact?
Top industries that use NICE inContact for contact-center are Technology (44), Healthcare (34), Customer Service (33).
What are the top countries that use NICE inContact?
Around the world in 2023, over 2537 companies have started using NICE inContact as contact-center tool. Companies using NICE inContact for contact-center are majorly from United States with 3392 customers. 88.96% of NICE inContact customers are from the United States. Other top countries using NICE inContact are Canada and United Kingdom with 99(2.60%) and 95(2.49%) customers respectively.
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