Question 1

What are the different markets in which
        NICE inContact and
        NewVoiceMedia compete against each other?

Accepted Answer

NICE inContact and
        NewVoiceMedia compete against each other in
        the Call Recording, Communication, Contact Center, Interactive Voice Response (IVR), Cloud Contact Center Software.

Question 2

How does the market share of
        NICE inContact
        and NewVoiceMedia compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        NICE inContact has a
        0.27%
        market share in comparison to
        NewVoiceMedia’s
        0.09%.
        Since it has a better market share coverage,
        NICE inContact holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        NewVoiceMedia holds the
        22nd spot.

Question 3

How many customers are acquired by
        NICE inContact and
        NewVoiceMedia in the
        Contact Center segment?

Accepted Answer

NICE inContact has
        3,446 customers and
        NewVoiceMedia has
        1,117 customers in the
        Contact Center
        segment. NICE inContact has
        2329 more customers than
        NewVoiceMedia in this category.

Question 4

What are the countries in which
        NICE inContact and
        NewVoiceMedia has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
NewVoiceMedia has more customers in United States, United Kingdom and India.

NICE inContact Vs NewVoiceMedia : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of NICE inContact and NewVoiceMedia

Comparing the market share of NICE inContact and NewVoiceMedia

Compare NICE inContact vs NewVoiceMedia customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data