Genesys Vs NewVoiceMedia : In-Depth Comparison

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Categories where Genesys and NewVoiceMedia compete

Communication
Contact Center
Interactive Voice Response (IVR)
Call Recording
Customer Experience

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Genesys

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Comparing the customer bases of Genesys and NewVoiceMedia

Comparing the customer bases of Genesys and NewVoiceMedia, we can see that Genesys has 5563 customer(s), while NewVoiceMedia has 1117 customer(s). In the Contact Center category, with 5563 customer(s) Genesys stands at 9th place by ranking, while NewVoiceMedia with 1117 customer(s), is at the 22nd place.

Genesys

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9th

5563 Customer

NewVoiceMedia

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22nd

1117 Customer

Comparing the market share of Genesys and NewVoiceMedia

Genesys has a 0.44% market share in the Contact Center category, while NewVoiceMedia has a 0.09% market share in the same space.

Compare Genesys vs NewVoiceMedia customers by geography

Comparing Genesys and NewVoiceMedia customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while NewVoiceMedia has more customers in United States.

Genesys

NewVoiceMedia

Customer Movements for this month

Gain actionable insights about the buying patterns of Genesys vs NewVoiceMedia’s target audience.

Genesys

New

24 Customer

Lost

32 Customer

NewVoiceMedia

New

1 Customer

Lost

4 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Genesys and NewVoiceMedia compete against each other?

Genesys and NewVoiceMedia compete against each other in the Communication, Contact Center, Interactive Voice Response (IVR), Call Recording, Customer Experience.

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How does the market share of Genesys and NewVoiceMedia compare in the Contact Center market?

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How many customers are acquired by Genesys and NewVoiceMedia in the Contact Center segment?

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What are the countries in which Genesys and NewVoiceMedia has more customers?

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