Question 1

What are the different markets in which
        Zendesk and
        Nectar Desk compete against each other?

Accepted Answer

Zendesk and
        Nectar Desk compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Call Recording, Cloud Business Telephony, Cloud Contact Center Software.

Question 2

How does the market share of
        Zendesk
        and Nectar Desk compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.13%
        market share in comparison to
        Nectar Desk’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Nectar Desk holds the
        70th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Nectar Desk in the
        Contact Center segment?

Accepted Answer

Zendesk has
        166,487 customers and
        Nectar Desk has
        50 customers in the
        Contact Center
        segment. Zendesk has
        166437 more customers than
        Nectar Desk in this category.

Question 4

What are the countries in which
        Zendesk and
        Nectar Desk has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Nectar Desk has more customers in United States, India and Canada.

Zendesk Vs Nectar Desk : In-Depth Comparison

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Comparing the customer bases of Zendesk and Nectar Desk

Comparing the market share of Zendesk and Nectar Desk

Compare Zendesk vs Nectar Desk customers by geography

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