Question 1

What are the different markets in which
        Freshworks and
        Nectar Desk compete against each other?

Accepted Answer

Freshworks and
        Nectar Desk compete against each other in
        the Contact Center, Call Recording, Cloud Business Telephony, Cloud Contact Center Software, Customer Experience.

Question 2

How does the market share of
        Freshworks
        and Nectar Desk compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.66%
        market share in comparison to
        Nectar Desk’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Nectar Desk holds the
        70th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Nectar Desk in the
        Contact Center segment?

Accepted Answer

Freshworks has
        33,684 customers and
        Nectar Desk has
        50 customers in the
        Contact Center
        segment. Freshworks has
        33634 more customers than
        Nectar Desk in this category.

Question 4

What are the countries in which
        Freshworks and
        Nectar Desk has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Nectar Desk has more customers in United States, India and Canada.

Freshworks Vs Nectar Desk : In-Depth Comparison

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Comparing the customer bases of Freshworks and Nectar Desk

Comparing the market share of Freshworks and Nectar Desk

Compare Freshworks vs Nectar Desk customers by geography

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