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Mitel

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Mitel Networks Corporation provides business communications and collaboration software and services.

Contact Center
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Market Share of Mitel

Current Customer(s)

11630

Market Share (Est.)

0.90%

Ranking

#7

Top Competitors and Alternatives of Mitel

The top three of Mitel’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93464072.12%Mitel vs Wix
Zendesk16976213.10%Mitel vs Zendesk
Freshworks345082.66%Mitel vs Freshworks
Agile CRM319102.46%Mitel vs Agile CRM
Bitrix24220001.70%Mitel vs Bitrix24
Salesforce Service Cloud149711.16%Mitel vs Salesforce Service Cloud
LiveAgent76210.59%Mitel vs LiveAgent
Genesys66910.52%Mitel vs Genesys
Wipro58940.45%Mitel vs Wipro
Zoho Desk53310.41%Mitel vs Zoho Desk
Avaya Contact Center52820.41%Mitel vs Avaya Contact Center
Five934010.26%Mitel vs Five9
NICE inContact33910.26%Mitel vs NICE inContact
PICS32030.25%Mitel vs PICS
Genesys PureCloud30500.24%Mitel vs Genesys PureCloud
LogMeIn Rescue27560.21%Mitel vs LogMeIn Rescue
Verint26870.21%Mitel vs Verint
Aircall25100.19%Mitel vs Aircall
Comm100 Live Chat22520.17%Mitel vs Comm100 Live Chat
Genesys Contact Center16600.13%Mitel vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of Mitel

The top three of Mitel’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

Mitel vs Wix

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Mitel vs Zendesk

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Mitel vs Freshworks

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Mitel vs Agile CRM

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Mitel vs Bitrix24

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Mitel vs Salesforce Service Cloud

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Mitel vs LiveAgent

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Mitel vs Genesys

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Customers of Mitel

Around the world in 2024, over 11630 companies have started using Mitel as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
City Of Rio Rancho250 - 499Rio RanchoNew MexicoUnited States
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Middletown Medical250 - 499Pearl RiverNew YorkUnited States
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MINI PRICE STORAGE100 - 249Virginia BeachVirginiaUnited States
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Central Electric Membership50 - 99SanfordNorth CarolinaUnited States
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DHC USA50 - 99San FranciscoCaliforniaUnited States
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XCEL Federal Credit Union20 - 49BloomfieldNew JerseyUnited States
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Mitel Networks Corporation1,000 - 4,999OttawaOntarioCanada
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Greensleeves Care500 - 999LondonEnglandUnited Kingdom
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Crystal Springs Resort250 - 499HamburgNew JerseyUnited States
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Tanque Verde Ranch100 - 249TucsonArizonaUnited States
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Mitel Customers by Products and Services

The top three products and services offering customers that use Mitel for Contact Center are Managed Services (306), Unified Communications (281), Cloud Services (232).

Customers

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Mitel Customers by Employee Size

The majority of Mitel's customers for the contact-center category fall in the company size of 100 - 249 employees (2418 companies), 1,000 - 4,999 employees (1744 companies), 20 - 49 employees (1653 companies).

Employee Size

Mitel Customers by Geography

The top three geographies of Mitel for contact-center are the United States with 7321(68.28%), United Kingdom with 1631(15.21%), Canada with 589(5.49%) customers respectively.

Customers

Employees of Mitel

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Also see other Products/Services by Mitel in:

Business Phone Systems
Unified Communications
VoIP And SIP
Communication
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Mitel competitors?

Mitel’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Mitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Mitel and 40,000 other technologies on the internet. You can also compare Mitel and its feature with top competitors here : Mitel vs Wix Mitel vs Zendesk Mitel vs Freshworks.

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What is Mitel customer distribution based on company size?

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What is Mitel market share in the contact-center?

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What are the top countries that use Mitel?

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What are the top industries that use Mitel?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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