Mitel Networks Corporation provides business communications and collaboration software and services.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Mitel’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Wix | 934640 | 72.12% | Mitel vs Wix |
Zendesk | 169762 | 13.10% | Mitel vs Zendesk |
Freshworks | 34508 | 2.66% | Mitel vs Freshworks |
Agile CRM | 31910 | 2.46% | Mitel vs Agile CRM |
Bitrix24 | 22000 | 1.70% | Mitel vs Bitrix24 |
Salesforce Service Cloud | 14971 | 1.16% | Mitel vs Salesforce Service Cloud |
LiveAgent | 7621 | 0.59% | Mitel vs LiveAgent |
Genesys | 6691 | 0.52% | Mitel vs Genesys |
Wipro | 5894 | 0.45% | Mitel vs Wipro |
Zoho Desk | 5331 | 0.41% | Mitel vs Zoho Desk |
Avaya Contact Center | 5282 | 0.41% | Mitel vs Avaya Contact Center |
Five9 | 3401 | 0.26% | Mitel vs Five9 |
NICE inContact | 3391 | 0.26% | Mitel vs NICE inContact |
PICS | 3203 | 0.25% | Mitel vs PICS |
Genesys PureCloud | 3050 | 0.24% | Mitel vs Genesys PureCloud |
LogMeIn Rescue | 2756 | 0.21% | Mitel vs LogMeIn Rescue |
Verint | 2687 | 0.21% | Mitel vs Verint |
Aircall | 2510 | 0.19% | Mitel vs Aircall |
Comm100 Live Chat | 2252 | 0.17% | Mitel vs Comm100 Live Chat |
Genesys Contact Center | 1660 | 0.13% | Mitel vs Genesys Contact Center |
Popular Comparisons
The top three of Mitel’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.
Mitel vs Wix
Mitel vs Zendesk
Mitel vs Freshworks
Mitel vs Agile CRM
Mitel vs Bitrix24
Mitel vs Salesforce Service Cloud
Mitel vs LiveAgent
Mitel vs Genesys
Around the world in 2024, over 11630 companies have started using Mitel as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
City Of Rio Rancho | 250 - 499 | Rio Rancho | New Mexico | United States | |
Middletown Medical | 250 - 499 | Pearl River | New York | United States | |
MINI PRICE STORAGE | 100 - 249 | Virginia Beach | Virginia | United States | |
Central Electric Membership | 50 - 99 | Sanford | North Carolina | United States | |
DHC USA | 50 - 99 | San Francisco | California | United States | |
XCEL Federal Credit Union | 20 - 49 | Bloomfield | New Jersey | United States | |
Mitel Networks Corporation | 1,000 - 4,999 | Ottawa | Ontario | Canada | |
Greensleeves Care | 500 - 999 | London | England | United Kingdom | |
Crystal Springs Resort | 250 - 499 | Hamburg | New Jersey | United States | |
Tanque Verde Ranch | 100 - 249 | Tucson | Arizona | United States |
The top three products and services offering customers that use Mitel for Contact Center are Managed Services (306), Unified Communications (281), Cloud Services (232).
Customers
The majority of Mitel's customers for the contact-center category fall in the company size of 100 - 249 employees (2418 companies), 1,000 - 4,999 employees (1744 companies), 20 - 49 employees (1653 companies).
Employee Size
The top three geographies of Mitel for contact-center are the United States with 7321(68.28%), United Kingdom with 1631(15.21%), Canada with 589(5.49%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Mitel competitors?
Mitel’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Mitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Mitel and 40,000 other technologies on the internet. You can also compare Mitel and its feature with top competitors here : Mitel vs Wix Mitel vs Zendesk Mitel vs Freshworks.
What is Mitel customer distribution based on company size?
What is Mitel market share in the contact-center?
What are the top countries that use Mitel?
What are the top industries that use Mitel?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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