Livevox
Livevox cloud-based contact center solutions leverage multiple channels to combine voice, text and email and meet the consumer on their channel of cho...Read more
Market Share of Livevox
Current Customer(s)
120
Market Share (Est.)
0.01%
Ranking
#54
Top Competitors and Alternatives of Livevox
The top three of Livevox’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 937753 | 73.95% | Livevox vs Wix |
| Zendesk | 166487 | 13.13% | Livevox vs Zendesk |
| Freshworks | 33684 | 2.66% | Livevox vs Freshworks |
| Agile CRM | 31749 | 2.50% | Livevox vs Agile CRM |
| Salesforce Service Cloud | 14100 | 1.11% | Livevox vs Salesforce Service Cloud |
| Mitel | 8683 | 0.68% | Livevox vs Mitel |
| LiveAgent | 7609 | 0.60% | Livevox vs LiveAgent |
| Bitrix24 | 7021 | 0.55% | Livevox vs Bitrix24 |
| Genesys | 5563 | 0.44% | Livevox vs Genesys |
| Zoho Desk | 5243 | 0.41% | Livevox vs Zoho Desk |
| Wipro | 4390 | 0.35% | Livevox vs Wipro |
| Avaya Contact Center | 3961 | 0.31% | Livevox vs Avaya Contact Center |
| NICE inContact | 3446 | 0.27% | Livevox vs NICE inContact |
| PICS | 3195 | 0.25% | Livevox vs PICS |
| Five9 | 3078 | 0.24% | Livevox vs Five9 |
| Genesys PureCloud | 3021 | 0.24% | Livevox vs Genesys PureCloud |
| LogMeIn Rescue | 2675 | 0.21% | Livevox vs LogMeIn Rescue |
| Aircall | 2447 | 0.19% | Livevox vs Aircall |
| Comm100 Live Chat | 2266 | 0.18% | Livevox vs Comm100 Live Chat |
| Verint | 2219 | 0.17% | Livevox vs Verint |
Popular Comparisons
Top Competitors and Alternatives of Livevox
The top three of Livevox’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Livevox vs Wix
Livevox vs Zendesk
Livevox vs Freshworks
Livevox vs Agile CRM
Livevox vs Salesforce Service Cloud
Livevox vs Mitel
Livevox vs LiveAgent
Livevox vs Bitrix24
Customers of Livevox
Around the world in 2024, over 120 companies have started using Livevox as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Sutherland Global Services, Inc. | 10,000+ | Pittsford | New York | United States |     |
| ADT, Inc. | 10,000+ | Boca Raton | Florida | United States | |
| PayPal Holdings, Inc. | 10,000+ | San Jose | California | United States | |
| DIRECTV | 10,000+ | El Segundo | California | United States | |
| Goldman Sachs Group, Inc. | 10,000+ | New York City | New York | United States | |
| Firstsource | 10,000+ | Mumbai | Maharashtra | India | |
| Quest Diagnostics Incorporated | 10,000+ | Secaucus | New Jersey | United States | |
| UnitedHealth Group Incorporated | 10,000+ | Minnetonka Mills | Minnesota | United States | |
| Target Corporation | 10,000+ | Minneapolis | Minnesota | United States | |
| Cognizant Technology Solutions Corporation | 10,000+ | Teaneck | New Jersey | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Livevox Customers by Products and Services
The top three products and services offering customers that use Livevox for Contact Center are Financial Services (12), Collections (9), Accounts Receivable Management (8).
Customers
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Livevox Customers by Employee Size
The majority of Livevox's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (23 companies), 100 - 249 employees (22 companies), 10,000+ employees (20 companies).
Employee Size
Livevox Customers by Geography
The top three geographies of Livevox for contact-center are the United States with 109(90.83%), India with 7(5.83%), United Kingdom with 1(0.83%) customers respectively.
Customers
Employees of Livevox
Also see other Products/Services by Livevox in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Livevox competitors?
Livevox’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Livevox competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Livevox and 40,000 other technologies on the internet. You can also compare Livevox and its feature with top competitors here : Livevox vs Wix Livevox vs Zendesk Livevox vs Freshworks.
What is Livevox customer distribution based on company size?
What is Livevox market share in the contact-center?
What are the top countries that use Livevox?
What are the top industries that use Livevox?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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