Categories where LiveAgent and Genesys PureCloud compete
LiveAgent
Comparing the customer bases of LiveAgent and Genesys PureCloud, we can see that LiveAgent has 6918 customer(s), while Genesys PureCloud has 3603 customer(s). In the Contact Center category, with 6918 customer(s) LiveAgent stands at 9th place by ranking, while Genesys PureCloud with 3603 customer(s), is at the 16th place.
LiveAgent
9th
6918 Customer
Genesys PureCloud
16th
3603 Customer
LiveAgent has a 0.43% market share in the Contact Center category, while Genesys PureCloud has a 0.23% market share in the same space.
Comparing LiveAgent and Genesys PureCloud customers based on their geographic location, we can see that LiveAgent has more customers in United States, United Kingdom and Canada, while Genesys PureCloud has more customers in United States.
LiveAgent
Genesys PureCloud
Gain actionable insights about the buying patterns of LiveAgent vs Genesys PureCloud’s target audience.
LiveAgent
New
122 Customer
Lost
198 Customer
Genesys PureCloud
New
107 Customer
Lost
126 Customer
Find answers to the most often asked questions by users.
What are the different markets in which LiveAgent and Genesys PureCloud compete against each other?
LiveAgent and Genesys PureCloud compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Auto Dialer, Communication.
How does the market share of LiveAgent and Genesys PureCloud compare in the Contact Center market?
How many customers are acquired by LiveAgent and Genesys PureCloud in the Contact Center segment?
What are the countries in which LiveAgent and Genesys PureCloud has more customers?
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