Freshworks Vs LiveAgent : In-Depth Comparison

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Categories where Freshworks and LiveAgent compete

Contact Center
Customer Experience
Knowledge Management
Customer Support Services
Helpdesk Tools

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Freshworks

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Comparing the customer bases of Freshworks and LiveAgent

Comparing the customer bases of Freshworks and LiveAgent, we can see that Freshworks has 34508 customer(s), while LiveAgent has 7621 customer(s). In the Contact Center category, with 34508 customer(s) Freshworks stands at 3rd place by ranking, while LiveAgent with 7621 customer(s), is at the 8th place.

Freshworks

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3rd

34508 Customer

LiveAgent

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8th

7621 Customer

Comparing the market share of Freshworks and LiveAgent

Freshworks has a 2.66% market share in the Contact Center category, while LiveAgent has a 0.59% market share in the same space.

Compare Freshworks vs LiveAgent customers by geography

Comparing Freshworks and LiveAgent customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while LiveAgent has more customers in United States.

Freshworks

LiveAgent

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshworks vs LiveAgent’s target audience.

Freshworks

New

149 Customer

Lost

178 Customer

LiveAgent

New

60 Customer

Lost

76 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshworks and LiveAgent compete against each other?

Freshworks and LiveAgent compete against each other in the Contact Center, Customer Experience, Knowledge Management, Customer Support Services, Helpdesk Tools.

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How does the market share of Freshworks and LiveAgent compare in the Contact Center market?

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How many customers are acquired by Freshworks and LiveAgent in the Contact Center segment?

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What are the countries in which Freshworks and LiveAgent has more customers?

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