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LiveAgent

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LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features.

Contact Center
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Market Share of LiveAgent

Current Customer(s)

7621

Market Share (Est.)

0.59%

Ranking

#8

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93464072.12%LiveAgent vs Wix
Zendesk16976213.10%LiveAgent vs Zendesk
Freshworks345082.66%LiveAgent vs Freshworks
Agile CRM319102.46%LiveAgent vs Agile CRM
Bitrix24220001.70%LiveAgent vs Bitrix24
Salesforce Service Cloud149711.16%LiveAgent vs Salesforce Service Cloud
Mitel116300.90%LiveAgent vs Mitel
Genesys66910.52%LiveAgent vs Genesys
Wipro58940.45%LiveAgent vs Wipro
Zoho Desk53310.41%LiveAgent vs Zoho Desk
Avaya Contact Center52820.41%LiveAgent vs Avaya Contact Center
Five934010.26%LiveAgent vs Five9
NICE inContact33910.26%LiveAgent vs NICE inContact
PICS32030.25%LiveAgent vs PICS
Genesys PureCloud30500.24%LiveAgent vs Genesys PureCloud
LogMeIn Rescue27560.21%LiveAgent vs LogMeIn Rescue
Verint26870.21%LiveAgent vs Verint
Aircall25100.19%LiveAgent vs Aircall
Comm100 Live Chat22520.17%LiveAgent vs Comm100 Live Chat
Genesys Contact Center16600.13%LiveAgent vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Freshworks

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LiveAgent vs Agile CRM

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LiveAgent vs Bitrix24

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LiveAgent vs Salesforce Service Cloud

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LiveAgent vs Mitel

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LiveAgent vs Genesys

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Customers of LiveAgent

Around the world in 2024, over 7621 companies have started using LiveAgent as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Marriott Dallas / Fort Worth Solana10,000+WestlakeTexasUnited States
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Occidental Petroleum Corporation10,000+HoustonTexasUnited States
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Youtube10,000+San BrunoCaliforniaUnited States
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Telus Corporation10,000+VancouverBritish ColumbiaCanada
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City & County Of Denver10,000+DenverColoradoUnited States
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ASSA ABLOY10,000+New HavenConnecticutUnited States
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Juniper Networks, Inc.10,000+SunnyvaleCaliforniaUnited States
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Peugeot10,000+ParisIle-de-FranceFrance
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Fusion BPO Services10,000+DraperUtahUnited States
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Motorola10,000+ChicagoIllinoisUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Contact Center are Marketing (78), Seo (60), Education (58).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the contact-center category fall in the company size of 0 - 9 employees (2009 companies), 20 - 49 employees (1472 companies), 100 - 249 employees (936 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for contact-center are the United States with 3443(59.95%), United Kingdom with 588(10.24%), Australia with 393(6.84%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Instant Messaging And Chat
Customer Experience
Knowledge Management
Sales Management
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Freshworks.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the contact-center?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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