Gladly
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single inte...Read more
Market Share of Gladly
Current Customer(s)
353
Market Share (Est.)
0.03%
Ranking
#40
Top Competitors and Alternatives of Gladly
The top three of Gladly’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 937753 | 73.95% | Gladly vs Wix |
| Zendesk | 166487 | 13.13% | Gladly vs Zendesk |
| Freshworks | 33684 | 2.66% | Gladly vs Freshworks |
| Agile CRM | 31749 | 2.50% | Gladly vs Agile CRM |
| Salesforce Service Cloud | 14100 | 1.11% | Gladly vs Salesforce Service Cloud |
| Mitel | 8683 | 0.68% | Gladly vs Mitel |
| LiveAgent | 7609 | 0.60% | Gladly vs LiveAgent |
| Bitrix24 | 7021 | 0.55% | Gladly vs Bitrix24 |
| Genesys | 5563 | 0.44% | Gladly vs Genesys |
| Zoho Desk | 5243 | 0.41% | Gladly vs Zoho Desk |
| Wipro | 4390 | 0.35% | Gladly vs Wipro |
| Avaya Contact Center | 3961 | 0.31% | Gladly vs Avaya Contact Center |
| NICE inContact | 3446 | 0.27% | Gladly vs NICE inContact |
| PICS | 3195 | 0.25% | Gladly vs PICS |
| Five9 | 3078 | 0.24% | Gladly vs Five9 |
| Genesys PureCloud | 3021 | 0.24% | Gladly vs Genesys PureCloud |
| LogMeIn Rescue | 2675 | 0.21% | Gladly vs LogMeIn Rescue |
| Aircall | 2447 | 0.19% | Gladly vs Aircall |
| Comm100 Live Chat | 2266 | 0.18% | Gladly vs Comm100 Live Chat |
| Verint | 2219 | 0.17% | Gladly vs Verint |
Popular Comparisons
Top Competitors and Alternatives of Gladly
The top three of Gladly’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Gladly vs Wix
Gladly vs Zendesk
Gladly vs Freshworks
Gladly vs Agile CRM
Gladly vs Salesforce Service Cloud
Gladly vs Mitel
Gladly vs LiveAgent
Gladly vs Bitrix24
Customers of Gladly
Around the world in 2024, over 353 companies have started using Gladly as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Jetblue Airways Corporation | 10,000+ | Long Island City | New York | United States |     |
| Hot Topic | 10,000+ | Rowland Heights | California | United States | |
| PriceSmart, Inc. | 10,000+ | San Diego | California | United States | |
| Hot Topics Inc | 5,000 - 9,999 | Rowland Heights | California | United States | |
| Knoll, Inc. | 1,000 - 4,999 | East Greenville | Pennsylvania | United States | |
| Almacenes Vidri, S.A. De C.V. | 1,000 - 4,999 | San Salvador | San Salvador | El Salvador | |
| Spur | 1,000 - 4,999 | Huntsville | Alabama | United States | |
| Rothy's | 500 - 999 | San Francisco | California | United States | |
| BoxLunch | 500 - 999 | Rowland Heights | California | United States | |
| Aeropost.com | 500 - 999 | Miami | Florida | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Gladly Customers by Products and Services
The top three products and services offering customers that use Gladly for Contact Center are Accessories (13), Ecommerce (13), Retail (11).
Customers
Download the 6sense Chrome Extension to get verified contact data of Gladly employees
Install Now
Gladly Customers by Employee Size
The majority of Gladly's customers for the contact-center category fall in the company size of 20 - 49 employees (81 companies), 0 - 9 employees (68 companies), 100 - 249 employees (66 companies).
Employee Size
Gladly Customers by Geography
The top three geographies of Gladly for contact-center are the United States with 303(86.82%), Canada with 28(8.02%), United Kingdom with 8(2.29%) customers respectively.
Customers
Employees of Gladly
Also see other Products/Services by Gladly in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Gladly competitors?
Gladly’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Gladly competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gladly and 40,000 other technologies on the internet. You can also compare Gladly and its feature with top competitors here : Gladly vs Wix Gladly vs Zendesk Gladly vs Freshworks.
What is Gladly customer distribution based on company size?
What is Gladly market share in the contact-center?
What are the top countries that use Gladly?
What are the top industries that use Gladly?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
Get everything in one place
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demoGet instant access to B2B contact data across the web
Sign Up Today
