Categories where Salesforce Service Cloud and Genesys Outbound compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Genesys Outbound, we can see that Salesforce Service Cloud has 14037 customer(s), while Genesys Outbound has 628 customer(s). In the Contact Center category, with 14037 customer(s) Salesforce Service Cloud stands at 5th place by ranking, while Genesys Outbound with 628 customer(s), is at the 33rd place.
Salesforce Service Cloud
5th
14037 Customer
Genesys Outbound
33rd
628 Customer
Salesforce Service Cloud has a 1.11% market share in the Contact Center category, while Genesys Outbound has a 0.05% market share in the same space.
Comparing Salesforce Service Cloud and Genesys Outbound customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and India, while Genesys Outbound has more customers in United States.
Salesforce Service Cloud
Genesys Outbound
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Genesys Outbound’s target audience.
Salesforce Service Cloud
New
272 Customer
Lost
284 Customer
Genesys Outbound
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Genesys Outbound compete against each other?
Salesforce Service Cloud and Genesys Outbound compete against each other in the Contact Center, Customer Engagement, Customer Experience, Customer Support Services, Instant Messaging And Chat.
How does the market share of Salesforce Service Cloud and Genesys Outbound compare in the Contact Center market?
How many customers are acquired by Salesforce Service Cloud and Genesys Outbound in the Contact Center segment?
What are the countries in which Salesforce Service Cloud and Genesys Outbound has more customers?
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