Categories where Zoho Desk and Genesys Contact Center compete
Zoho Desk
Comparing the customer bases of Zoho Desk and Genesys Contact Center, we can see that Zoho Desk has 5243 customer(s), while Genesys Contact Center has 1414 customer(s). In the Contact Center category, with 5243 customer(s) Zoho Desk stands at 10th place by ranking, while Genesys Contact Center with 1414 customer(s), is at the 21st place.
Zoho Desk
10th
5243 Customer
Genesys Contact Center
21st
1414 Customer
Zoho Desk has a 0.41% market share in the Contact Center category, while Genesys Contact Center has a 0.11% market share in the same space.
Comparing Zoho Desk and Genesys Contact Center customers based on their geographic location, we can see that Zoho Desk has more customers in United States, India and Canada, while Genesys Contact Center has more customers in United States.
Zoho Desk
Genesys Contact Center
Gain actionable insights about the buying patterns of Zoho Desk vs Genesys Contact Center’s target audience.
Zoho Desk
New
29 Customer
Lost
21 Customer
Genesys Contact Center
Find answers to the most often asked questions by users.
What are the different markets in which Zoho Desk and Genesys Contact Center compete against each other?
Zoho Desk and Genesys Contact Center compete against each other in the Contact Center, Customer Engagement, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.
How does the market share of Zoho Desk and Genesys Contact Center compare in the Contact Center market?
How many customers are acquired by Zoho Desk and Genesys Contact Center in the Contact Center segment?
What are the countries in which Zoho Desk and Genesys Contact Center has more customers?
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