Zendesk Vs Genesys Contact Center : In-Depth Comparison
Categories where Zendesk and Genesys Contact Center compete
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Zendesk
Comparing the customer bases of Zendesk and Genesys Contact Center
Comparing the customer bases of Zendesk and Genesys Contact Center, we can see that Zendesk has 166487 customer(s), while Genesys Contact Center has 1414 customer(s). In the Contact Center category, with 166487 customer(s) Zendesk stands at 2nd place by ranking, while Genesys Contact Center with 1414 customer(s), is at the 21st place.
Zendesk
2nd
166487 Customer
Genesys Contact Center
21st
1414 Customer
Comparing the market share of Zendesk and Genesys Contact Center
Zendesk has a 13.13% market share in the Contact Center category, while Genesys Contact Center has a 0.11% market share in the same space.
Compare Zendesk vs Genesys Contact Center customers by geography
Comparing Zendesk and Genesys Contact Center customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Genesys Contact Center has more customers in United States.
Zendesk
Genesys Contact Center
Customer Movements for this month
Gain actionable insights about the buying patterns of Zendesk vs Genesys Contact Center’s target audience.
Zendesk
New
737 Customer
Lost
980 Customer
Genesys Contact Center
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Genesys Contact Center compete against each other?
Zendesk and Genesys Contact Center compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Genesys Contact Center compare in the Contact Center market?
How many customers are acquired by Zendesk and Genesys Contact Center in the Contact Center segment?
What are the countries in which Zendesk and Genesys Contact Center has more customers?
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