LiveAgent Vs Genesys Contact Center : In-Depth Comparison

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Categories where LiveAgent and Genesys Contact Center compete

Contact Center
Customer Experience
Helpdesk Tools
Instant Messaging And Chat
Knowledge Management

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LiveAgent

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Comparing the customer bases of LiveAgent and Genesys Contact Center

Comparing the customer bases of LiveAgent and Genesys Contact Center, we can see that LiveAgent has 7621 customer(s), while Genesys Contact Center has 1660 customer(s). In the Contact Center category, with 7621 customer(s) LiveAgent stands at 8th place by ranking, while Genesys Contact Center with 1660 customer(s), is at the 21st place.

LiveAgent

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8th

7621 Customer

Genesys Contact Center

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21st

1660 Customer

Comparing the market share of LiveAgent and Genesys Contact Center

LiveAgent has a 0.59% market share in the Contact Center category, while Genesys Contact Center has a 0.13% market share in the same space.

Compare LiveAgent vs Genesys Contact Center customers by geography

Comparing LiveAgent and Genesys Contact Center customers based on their geographic location, we can see that LiveAgent has more customers in United States, United Kingdom and Australia, while Genesys Contact Center has more customers in United States.

LiveAgent

Genesys Contact Center

Customer Movements for this month

Gain actionable insights about the buying patterns of LiveAgent vs Genesys Contact Center’s target audience.

LiveAgent

New

60 Customer

Lost

76 Customer

Genesys Contact Center

No Data found for Genesys Contact Center

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which LiveAgent and Genesys Contact Center compete against each other?

LiveAgent and Genesys Contact Center compete against each other in the Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat, Knowledge Management.

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How does the market share of LiveAgent and Genesys Contact Center compare in the Contact Center market?

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How many customers are acquired by LiveAgent and Genesys Contact Center in the Contact Center segment?

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What are the countries in which LiveAgent and Genesys Contact Center has more customers?

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