Freshworks Vs Genesys Contact Center : In-Depth Comparison
Categories where Freshworks and Genesys Contact Center compete
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Freshworks
Comparing the customer bases of Freshworks and Genesys Contact Center
Comparing the customer bases of Freshworks and Genesys Contact Center, we can see that Freshworks has 33684 customer(s), while Genesys Contact Center has 1414 customer(s). In the Contact Center category, with 33684 customer(s) Freshworks stands at 3rd place by ranking, while Genesys Contact Center with 1414 customer(s), is at the 21st place.
Freshworks
3rd
33684 Customer
Genesys Contact Center
21st
1414 Customer
Comparing the market share of Freshworks and Genesys Contact Center
Freshworks has a 2.66% market share in the Contact Center category, while Genesys Contact Center has a 0.11% market share in the same space.
Compare Freshworks vs Genesys Contact Center customers by geography
Comparing Freshworks and Genesys Contact Center customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Genesys Contact Center has more customers in United States.
Freshworks
Genesys Contact Center
Customer Movements for this month
Gain actionable insights about the buying patterns of Freshworks vs Genesys Contact Center’s target audience.
Freshworks
New
146 Customer
Lost
224 Customer
Genesys Contact Center
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Genesys Contact Center compete against each other?
Freshworks and Genesys Contact Center compete against each other in the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Project Collaboration.
How does the market share of Freshworks and Genesys Contact Center compare in the Contact Center market?
How many customers are acquired by Freshworks and Genesys Contact Center in the Contact Center segment?
What are the countries in which Freshworks and Genesys Contact Center has more customers?
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