Genesys PureConnect
Genesys PureConnect is a hybrid call center solution that provides users with various tools and functionalities.
Market Share of Genesys PureConnect
Current Customer(s)
268
Market Share (Est.)
0.02%
Ranking
#44
Top Competitors and Alternatives of Genesys PureConnect
The top three of Genesys PureConnect’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys PureConnect
The top three of Genesys PureConnect’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Genesys PureConnect vs Wix
Genesys PureConnect vs Zendesk
Genesys PureConnect vs Freshworks
Genesys PureConnect vs Agile CRM
Genesys PureConnect vs Salesforce Service Cloud
Genesys PureConnect vs Mitel
Genesys PureConnect vs LiveAgent
Genesys PureConnect vs Bitrix24
Customers of Genesys PureConnect
Around the world in 2024, over 268 companies have started using Genesys PureConnect as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Blue Cross Blue Shield of Illinois | 10,000+ | Chicago | Illinois | United States |     |
| Texas Tech University | 5,000 - 9,999 | Lubbock | Texas | United States | |
| Filinvest | 1,000 - 4,999 | Mandaluyong City | Metro Manila | Philippines | |
| Blue Cross & Blue Shield Of Texas | 1,000 - 4,999 | Richardson | Texas | United States | |
| PRA Group | 1,000 - 4,999 | Chester | England | United Kingdom | |
| Blue Cross & Blue Shield Of Oklahoma | 1,000 - 4,999 | Tulsa | Oklahoma | United States | |
| Ministry Of Finance | 1,000 - 4,999 | Riyadh | Ar Riyad | Saudi Arabia | |
| Blue Cross & Blue Shield Of New Mexico | 1,000 - 4,999 | Albuquerque | New Mexico | United States | |
| Filinvest | 1,000 - 4,999 | Mandaluyong City | Metro Manila | Philippines | |
| Social Development Bank | 1,000 - 4,999 | Riyadh | Ar Riyad | Saudi Arabia | |
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Genesys PureConnect Customers by Products and Services
The top three products and services offering customers that use Genesys PureConnect for Contact Center are Cloud Services (16), Managed Services (13), Life Insurance (11).
Customers
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Genesys PureConnect Customers by Employee Size
The majority of Genesys PureConnect's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (55 companies), 10,000+ employees (46 companies), 100 - 249 employees (29 companies).
Employee Size
Genesys PureConnect Customers by Geography
The top three geographies of Genesys PureConnect for contact-center are the United States with 138(60.79%), Canada with 20(8.81%), Netherlands with 15(6.61%) customers respectively.
Customers
Employees of Genesys PureConnect
Also see other Products/Services by Genesys PureConnect in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureConnect competitors?
Genesys PureConnect’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Genesys PureConnect competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureConnect and 40,000 other technologies on the internet. You can also compare Genesys PureConnect and its feature with top competitors here : Genesys PureConnect vs Wix Genesys PureConnect vs Zendesk Genesys PureConnect vs Freshworks.
What is Genesys PureConnect customer distribution based on company size?
What is Genesys PureConnect market share in the contact-center?
What are the top countries that use Genesys PureConnect?
What are the top industries that use Genesys PureConnect?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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