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Genesys Outbound

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Genesys Outbound provides an innovative and tightly integrated outbound dialing solution that maximizes agent utilization and reduces call abandonment...Read more

Contact Center
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Market Share of Genesys Outbound

Current Customer(s)

539

Market Share (Est.)

0.04%

Ranking

#33

Top Competitors and Alternatives of Genesys Outbound

The top three of Genesys Outbound’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93775373.95%Genesys Outbound vs Wix
Zendesk16648713.13%Genesys Outbound vs Zendesk
Freshworks336842.66%Genesys Outbound vs Freshworks
Agile CRM317492.50%Genesys Outbound vs Agile CRM
Salesforce Service Cloud141001.11%Genesys Outbound vs Salesforce Service Cloud
Mitel86830.68%Genesys Outbound vs Mitel
LiveAgent76090.60%Genesys Outbound vs LiveAgent
Bitrix2470210.55%Genesys Outbound vs Bitrix24
Genesys55630.44%Genesys Outbound vs Genesys
Zoho Desk52430.41%Genesys Outbound vs Zoho Desk
Wipro43900.35%Genesys Outbound vs Wipro
Avaya Contact Center39610.31%Genesys Outbound vs Avaya Contact Center
NICE inContact34460.27%Genesys Outbound vs NICE inContact
PICS31950.25%Genesys Outbound vs PICS
Five930780.24%Genesys Outbound vs Five9
Genesys PureCloud30210.24%Genesys Outbound vs Genesys PureCloud
LogMeIn Rescue26750.21%Genesys Outbound vs LogMeIn Rescue
Aircall24470.19%Genesys Outbound vs Aircall
Comm100 Live Chat22660.18%Genesys Outbound vs Comm100 Live Chat
Verint22190.17%Genesys Outbound vs Verint
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Popular Comparisons

Top Competitors and Alternatives of Genesys Outbound

The top three of Genesys Outbound’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.

Genesys Outbound vs Wix

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Genesys Outbound vs Zendesk

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Genesys Outbound vs Freshworks

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Genesys Outbound vs Agile CRM

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Genesys Outbound vs Salesforce Service Cloud

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Genesys Outbound vs Mitel

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Genesys Outbound vs LiveAgent

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Genesys Outbound vs Bitrix24

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Customers of Genesys Outbound

Around the world in 2024, over 539 companies have started using Genesys Outbound as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
The Intersect Group500 - 999AtlantaGeorgiaUnited States
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Solera5,000 - 9,999WestlakeTexasUnited States
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Sabio250 - 499LondonEnglandUnited Kingdom
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St John Ambulance Qld100 - 249Fortitude ValleyQueenslandAustralia
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Lightspeed1,000 - 4,999MontrealQuebecCanada
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Nuance Communications, Inc.10,000+BurlingtonMassachusettsUnited States
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Pirelli10,000+MilanLombardyItaly
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U.S. Bancorp10,000+MinneapolisMinnesotaUnited States
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Belastingdienst10,000+ApeldoornGelderlandNetherlands
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Sun Life Financial10,000+TorontoOntarioCanada
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Genesys Outbound Customers by Products and Services

The top three products and services offering customers that use Genesys Outbound for Contact Center are Insurance (47), Cloud Services (42), Credit Cards (30).

Customers

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Genesys Outbound Customers by Employee Size

The majority of Genesys Outbound's customers for the contact-center category fall in the company size of 10,000+ employees (174 companies), 1,000 - 4,999 employees (120 companies), 100 - 249 employees (58 companies).

Employee Size

Genesys Outbound Customers by Geography

The top three geographies of Genesys Outbound for contact-center are the United States with 216(50.59%), India with 41(9.60%), Australia with 36(8.43%) customers respectively.

Customers

Employees of Genesys Outbound

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Also see other Products/Services by Genesys Outbound in:

Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys Outbound competitors?

Genesys Outbound’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Genesys Outbound competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys Outbound and 40,000 other technologies on the internet. You can also compare Genesys Outbound and its feature with top competitors here : Genesys Outbound vs Wix Genesys Outbound vs Zendesk Genesys Outbound vs Freshworks.

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What is Genesys Outbound customer distribution based on company size?

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What is Genesys Outbound market share in the contact-center?

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What are the top countries that use Genesys Outbound?

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What are the top industries that use Genesys Outbound?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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