Technology Profile
Market Share
Top Competitors
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Customers by Industry
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Customers by Geo
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Genesys Contact Center
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Genesys Contact Center provides the best contact centre software to drive remarkable customer experiences for organisations of any size.
Market Share of Genesys Contact Center
- Current Customer(s) The number of companies that currently use Genesys Contact Center
- 1607
- Websites Added The number of companies that have started using Genesys Contact Center in the past month.
NA- compared to last month
- Websites Dropped The number of companies that have stopped using Genesys Contact Center in the past month.
NA- compared to last month
Top Competitors and Alternatives of Genesys Contact Center
The top three of Genesys Contact Center’s competitors in the Contact Center category are Wix with 65.89%, Zendesk with 15.58%, Desk.com Chat with 2.77% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys Contact Center
The top three of Genesys Contact Center’s competitors in the Contact Center category are Wix with 65.89%, Zendesk with 15.58%, Desk.com Chat with 2.77% market share.
Customers of Genesys Contact Center
Around the world in 2023, over 1529 companies have started using Genesys Contact Center as Contact Center tool.
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Genesys Contact Center Customers by Industry
The three top industries that use Genesys Contact Center for Contact Center are Consulting (53), Cloud (52), Technology (48).
Genesys Contact Center Customers by Employee Size
The majority of Genesys Contact Center’s customers for the contact-center category fall in the company size of 10,000+ employees (440 companies), 1,000 - 4,999 employees (297 companies), 100 - 249 employees (191 companies).
Genesys Contact Center Customers by Geography
The top three geographies of Genesys Contact Center for contact-center are the United States with 809(50.34%), India with 74(4.60%), Canada with 63(3.92%) customers respectively.
Employees of Genesys Contact Center
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys Contact Center competitors?
Genesys Contact Center’s Top competitors in the contact-center category are Wix, Zendesk, Desk.com Chat. You can view a full list of Genesys Contact Center competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Genesys Contact Center and 40,000 other technologies on the internet.You can also compare Genesys Contact Center and its feature with top competitors here : Genesys Contact Center vs Wix Genesys Contact Center vs Zendesk Genesys Contact Center vs Desk.com Chat .
What is Genesys Contact Center customer distribution based on company size?
The majority of Genesys Contact Center’s customers for the contact-center category fall in the company size of 10,000+ employees (440 companies), 1,000 - 4,999 employees (297 companies), 100 - 249 employees (191 companies). You can view a distribution chart of Genesys Contact Center customers by company size .
What is Genesys Contact Center market share in the contact-center?
Genesys Contact Center has market share of 0.13% in contact-center market. Genesys Contact Center competes with 142 competitor tools in contact-center category. The top alternatives for Genesys Contact Center contact-center tool are Wix with 65.89%, Zendesk with 15.58%, Desk.com Chat with 2.77% market share.
What are the top industries that use Genesys Contact Center?
Top industries that use Genesys Contact Center for contact-center are Consulting (53), Cloud (52), Technology (48).
What are the top countries that use Genesys Contact Center?
Around the world in 2023, over 1529 companies have started using Genesys Contact Center as contact-center tool. Companies using Genesys Contact Center for contact-center are majorly from United States with 809 customers. 50.34% of Genesys Contact Center customers are from the United States. Other top countries using Genesys Contact Center are India and Canada with 74(4.60%) and 63(3.92%) customers respectively.
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