Freshworks Vs Zoho Desk : In-Depth Comparison

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Categories where Freshworks and Zoho Desk compete

Contact Center
Customer Experience
Knowledge Management
Customer Engagement
Customer Support Services

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Freshworks

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Comparing the customer bases of Freshworks and Zoho Desk

Comparing the customer bases of Freshworks and Zoho Desk, we can see that Freshworks has 34508 customer(s), while Zoho Desk has 5331 customer(s). In the Contact Center category, with 34508 customer(s) Freshworks stands at 3rd place by ranking, while Zoho Desk with 5331 customer(s), is at the 11th place.

Freshworks

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3rd

34508 Customer

Zoho Desk

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11th

5331 Customer

Comparing the market share of Freshworks and Zoho Desk

Freshworks has a 2.66% market share in the Contact Center category, while Zoho Desk has a 0.41% market share in the same space.

Compare Freshworks vs Zoho Desk customers by geography

Comparing Freshworks and Zoho Desk customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Zoho Desk has more customers in United States.

Freshworks

Zoho Desk

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshworks vs Zoho Desk’s target audience.

Freshworks

New

149 Customer

Lost

178 Customer

Zoho Desk

New

29 Customer

Lost

19 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshworks and Zoho Desk compete against each other?

Freshworks and Zoho Desk compete against each other in the Contact Center, Customer Experience, Knowledge Management, Customer Engagement, Customer Support Services.

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How does the market share of Freshworks and Zoho Desk compare in the Contact Center market?

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How many customers are acquired by Freshworks and Zoho Desk in the Contact Center segment?

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What are the countries in which Freshworks and Zoho Desk has more customers?

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