Categories where Freshworks and NICE inContact compete
Freshworks
Comparing the customer bases of Freshworks and NICE inContact, we can see that Freshworks has 33684 customer(s), while NICE inContact has 3446 customer(s). In the Contact Center category, with 33684 customer(s) Freshworks stands at 3rd place by ranking, while NICE inContact with 3446 customer(s), is at the 13th place.
Freshworks
3rd
33684 Customer
NICE inContact
13th
3446 Customer
Freshworks has a 2.66% market share in the Contact Center category, while NICE inContact has a 0.27% market share in the same space.
Comparing Freshworks and NICE inContact customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while NICE inContact has more customers in United States.
Freshworks
NICE inContact
Gain actionable insights about the buying patterns of Freshworks vs NICE inContact’s target audience.
Freshworks
New
146 Customer
Lost
224 Customer
NICE inContact
New
30 Customer
Lost
53 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and NICE inContact compete against each other?
Freshworks and NICE inContact compete against each other in the Contact Center, Call Recording, Cloud Contact Center Software, Communication, Customer Experience.
How does the market share of Freshworks and NICE inContact compare in the Contact Center market?
How many customers are acquired by Freshworks and NICE inContact in the Contact Center segment?
What are the countries in which Freshworks and NICE inContact has more customers?
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