Categories where Freshworks and Genesys PureCloud compete
Freshworks
Comparing the customer bases of Freshworks and Genesys PureCloud, we can see that Freshworks has 33684 customer(s), while Genesys PureCloud has 3021 customer(s). In the Contact Center category, with 33684 customer(s) Freshworks stands at 3rd place by ranking, while Genesys PureCloud with 3021 customer(s), is at the 16th place.
Freshworks
3rd
33684 Customer
Genesys PureCloud
16th
3021 Customer
Freshworks has a 2.66% market share in the Contact Center category, while Genesys PureCloud has a 0.24% market share in the same space.
Comparing Freshworks and Genesys PureCloud customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Genesys PureCloud has more customers in United States.
Freshworks
Genesys PureCloud
Gain actionable insights about the buying patterns of Freshworks vs Genesys PureCloud’s target audience.
Freshworks
New
146 Customer
Lost
224 Customer
Genesys PureCloud
New
50 Customer
Lost
56 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Genesys PureCloud compete against each other?
Freshworks and Genesys PureCloud compete against each other in the Contact Center, Customer Experience, Auto Dialer, Communication, Customer Engagement.
How does the market share of Freshworks and Genesys PureCloud compare in the Contact Center market?
How many customers are acquired by Freshworks and Genesys PureCloud in the Contact Center segment?
What are the countries in which Freshworks and Genesys PureCloud has more customers?
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