Categories where Freshworks and Bitrix24 compete
Freshworks
Comparing the customer bases of Freshworks and Bitrix24, we can see that Freshworks has 34508 customer(s), while Bitrix24 has 22000 customer(s). In the Contact Center category, with 34508 customer(s) Freshworks stands at 3rd place by ranking, while Bitrix24 with 22000 customer(s), is at the 5th place.
Freshworks
3rd
34508 Customer
Bitrix24
5th
22000 Customer
Freshworks has a 2.66% market share in the Contact Center category, while Bitrix24 has a 1.70% market share in the same space.
Comparing Freshworks and Bitrix24 customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Bitrix24 has more customers in Russia.
Freshworks
Bitrix24
Gain actionable insights about the buying patterns of Freshworks vs Bitrix24’s target audience.
Freshworks
New
149 Customer
Lost
178 Customer
Bitrix24
New
76 Customer
Lost
98 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Bitrix24 compete against each other?
Freshworks and Bitrix24 compete against each other in the Contact Center, Knowledge Management, Project Collaboration, Business Phone Systems, Communication.
How does the market share of Freshworks and Bitrix24 compare in the Contact Center market?
How many customers are acquired by Freshworks and Bitrix24 in the Contact Center segment?
What are the countries in which Freshworks and Bitrix24 has more customers?
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