Freshworks Vs Bitrix24 : In-Depth Comparison

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Categories where Freshworks and Bitrix24 compete

Contact Center
Knowledge Management
Project Collaboration
Business Phone Systems
Communication

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Freshworks

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Comparing the customer bases of Freshworks and Bitrix24

Comparing the customer bases of Freshworks and Bitrix24, we can see that Freshworks has 34508 customer(s), while Bitrix24 has 22000 customer(s). In the Contact Center category, with 34508 customer(s) Freshworks stands at 3rd place by ranking, while Bitrix24 with 22000 customer(s), is at the 5th place.

Freshworks

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3rd

34508 Customer

Bitrix24

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5th

22000 Customer

Comparing the market share of Freshworks and Bitrix24

Freshworks has a 2.66% market share in the Contact Center category, while Bitrix24 has a 1.70% market share in the same space.

Compare Freshworks vs Bitrix24 customers by geography

Comparing Freshworks and Bitrix24 customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Bitrix24 has more customers in Russia.

Freshworks

Bitrix24

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshworks vs Bitrix24’s target audience.

Freshworks

New

149 Customer

Lost

178 Customer

Bitrix24

New

76 Customer

Lost

98 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshworks and Bitrix24 compete against each other?

Freshworks and Bitrix24 compete against each other in the Contact Center, Knowledge Management, Project Collaboration, Business Phone Systems, Communication.

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How does the market share of Freshworks and Bitrix24 compare in the Contact Center market?

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How many customers are acquired by Freshworks and Bitrix24 in the Contact Center segment?

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What are the countries in which Freshworks and Bitrix24 has more customers?

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