Question 1

What are the different markets in which
        Zendesk and
        EducationFolder compete against each other?

Accepted Answer

Zendesk and
        EducationFolder compete against each other in
        the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and EducationFolder compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.00%
        market share in comparison to
        EducationFolder’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        EducationFolder holds the
        132nd spot.

Question 3

How many customers are acquired by
        Zendesk and
        EducationFolder in the
        Contact Center segment?

Accepted Answer

Zendesk has
        164,474 customers and
        EducationFolder has
        3 customers in the
        Contact Center
        segment. Zendesk has
        164471 more customers than
        EducationFolder in this category.

Question 4

What are the countries in which
        Zendesk and
        EducationFolder has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
EducationFolder has more customers in and United States.

Zendesk Vs EducationFolder : In-Depth Comparison

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Comparing the customer bases of Zendesk and EducationFolder

Comparing the market share of Zendesk and EducationFolder

Compare Zendesk vs EducationFolder customers by geography

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