Freshworks Vs Desk.com Chat : In-Depth Comparison

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Categories where Freshworks and Desk.com Chat compete

Contact Center
Customer Experience
Customer Support Services
Knowledge Management
Project Collaboration

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Freshworks

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Comparing the customer bases of Freshworks and Desk.com Chat

Comparing the customer bases of Freshworks and Desk.com Chat, we can see that Freshworks has 34508 customer(s), while Desk.com Chat has 1042 customer(s). In the Contact Center category, with 34508 customer(s) Freshworks stands at 3rd place by ranking, while Desk.com Chat with 1042 customer(s), is at the 26th place.

Freshworks

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3rd

34508 Customer

Desk.com Chat

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26th

1042 Customer

Comparing the market share of Freshworks and Desk.com Chat

Freshworks has a 2.66% market share in the Contact Center category, while Desk.com Chat has a 0.08% market share in the same space.

Compare Freshworks vs Desk.com Chat customers by geography

Comparing Freshworks and Desk.com Chat customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Desk.com Chat has more customers in United States.

Freshworks

Desk.com Chat

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshworks vs Desk.com Chat’s target audience.

Freshworks

New

149 Customer

Lost

178 Customer

Desk.com Chat

New

0 Customer

Lost

1 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshworks and Desk.com Chat compete against each other?

Freshworks and Desk.com Chat compete against each other in the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Project Collaboration.

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How does the market share of Freshworks and Desk.com Chat compare in the Contact Center market?

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How many customers are acquired by Freshworks and Desk.com Chat in the Contact Center segment?

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What are the countries in which Freshworks and Desk.com Chat has more customers?

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