Desk.com Chat

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Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Top Competitors and Alternatives of Desk.com Chat

The top three of Desk.com Chat’s competitors in the Contact Center category are Wix with 65.89%, Zendesk with 15.58%, Agile CRM with 2.72% market share.

    Top Competitors and Alternatives of Desk.com Chat

    The top three of Desk.com Chat’s competitors in the Contact Center category are Wix with 65.89%, Zendesk with 15.58%, Agile CRM with 2.72% market share.

    Customers of Desk.com Chat

    Around the world in 2023, over 29848 companies have started using Desk.com Chat as Contact Center tool.

    Customers Employee Range City Region Country Social Links
    Leidos Holdings, Inc. 10,000+ Reston Virginia United States
    Genentech 10,000+ South San Francisco California United States
    TEKsystems 10,000+ Hanover Maryland United States
    AEG Worldwide 10,000+ Los Angeles California United States
    Bank of America Corporation 10,000+ Charlotte North Carolina United States
    Hewlett-Packard Enterprise Company 10,000+ San Jose California United States
    Bloomberg LP 10,000+ New York City New York United States
    CACI International, Inc 10,000+ Arlington Virginia United States
    Salesforce 10,000+ San Francisco California United States
    Penn Medicine 10,000+ Philadelphia Pennsylvania United States

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    Desk.com Chat Customers by Industry

    The three top industries that use Desk.com Chat for Contact Center are Education (620), Hospitality (504), Retail (457).

    Desk.com Chat Customers by Employee Size

    The majority of Desk.com Chat’s customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (5820 companies), 20 - 49 employees (5194 companies), 100 - 249 employees (5166 companies).

    Desk.com Chat Customers by Geography

    The top three geographies of Desk.com Chat for contact-center are the United States with 21435(64.35%), United Kingdom with 2347(7.05%), Canada with 2038(6.12%) customers respectively.

    Employees of Desk.com Chat

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Desk.com Chat competitors?

    Desk.com Chat’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Desk.com Chat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Desk.com Chat and 40,000 other technologies on the internet.You can also compare Desk.com Chat and its feature with top competitors here : Desk.com Chat vs Wix Desk.com Chat vs Zendesk Desk.com Chat vs Agile CRM .

    What is Desk.com Chat customer distribution based on company size?

    The majority of Desk.com Chat’s customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (5820 companies), 20 - 49 employees (5194 companies), 100 - 249 employees (5166 companies). You can view a distribution chart of Desk.com Chat customers by company size here.

    What is Desk.com Chat market share in the contact-center?

    Desk.com Chat has market share of 2.77% in contact-center market. Desk.com Chat competes with 142 competitor tools in contact-center category. The top alternatives for Desk.com Chat contact-center tool are Wix with 65.89%, Zendesk with 15.58%, Agile CRM with 2.72% market share.

    What are the top industries that use Desk.com Chat?

    Top industries that use Desk.com Chat for contact-center are Education (620), Hospitality (504), Retail (457).

    What are the top countries that use Desk.com Chat?

    Around the world in 2023, over 29848 companies have started using Desk.com Chat as contact-center tool. Companies using Desk.com Chat for contact-center are majorly from United States with 21435 customers. 64.35% of Desk.com Chat customers are from the United States. Other top countries using Desk.com Chat are United Kingdom and Canada with 2347(7.05%) and 2038(6.12%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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