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Desk.com Chat

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Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Contact Center
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Market Share of Desk.com Chat

Current Customer(s)

1236

Market Share (Est.)

0.06%

Ranking

#28

Top Competitors and Alternatives of Desk.com Chat

The top three of Desk.com Chat’s competitors in the Contact Center category are Wix with 81.37%, Zendesk with 8.73%, Agile CRM with 2.05% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix169077681.37%Desk.com Chat vs Wix
Zendesk1813868.73%Desk.com Chat vs Zendesk
Agile CRM426702.05%Desk.com Chat vs Agile CRM
Freshworks377571.82%Desk.com Chat vs Freshworks
Salesforce Service Cloud127230.61%Desk.com Chat vs Salesforce Service Cloud
Mitel119120.57%Desk.com Chat vs Mitel
Bitrix2497250.47%Desk.com Chat vs Bitrix24
Genesys76670.37%Desk.com Chat vs Genesys
LiveAgent72480.35%Desk.com Chat vs LiveAgent
Zoho Desk63530.31%Desk.com Chat vs Zoho Desk
Wipro62650.30%Desk.com Chat vs Wipro
Avaya Contact Center59700.29%Desk.com Chat vs Avaya Contact Center
PICS43840.21%Desk.com Chat vs PICS
Aircall37330.18%Desk.com Chat vs Aircall
Verint37260.18%Desk.com Chat vs Verint
Genesys PureCloud36450.18%Desk.com Chat vs Genesys PureCloud
Five935880.17%Desk.com Chat vs Five9
NICE inContact31990.15%Desk.com Chat vs NICE inContact
LogMeIn Rescue26620.13%Desk.com Chat vs LogMeIn Rescue
Comm100 Live Chat21370.10%Desk.com Chat vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of Desk.com Chat

The top three of Desk.com Chat’s competitors in the Contact Center category are Wix with 81.37%, Zendesk with 8.73%, Agile CRM with 2.05% market share.

Desk.com Chat vs Wix

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Desk.com Chat vs Zendesk

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Desk.com Chat vs Agile CRM

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Desk.com Chat vs Freshworks

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Desk.com Chat vs Salesforce Service Cloud

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Desk.com Chat vs Mitel

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Desk.com Chat vs Bitrix24

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Desk.com Chat vs Genesys

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Customers of Desk.com Chat

Around the world in 2025, over 1236 companies have started using Desk.com Chat as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Hewlett Packard Enterprise10,000+HoustonTexasUnited States
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Advocate Health Care10,000+Downers GroveIllinoisUnited States
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State Of Oregon10,000+SalemOregonUnited States
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Dell10,000+Round RockTexasUnited States
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HCLTech10,000+NoidaUttar PradeshIndia
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Rollins, Inc.10,000+AtlantaGeorgiaUnited States
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Oregon State University10,000+CorvallisOregonUnited States
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US Navy10,000+Washington, D.C.Washington, D.C.United States
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UBL10,000+KarachiSindhPakistan
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Ittihad International Investment LLC10,000+Abu DhabiAbu DhabiUnited Arab Emirates
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Desk.com Chat Customers by Products and Services

The top three products and services offering customers that use Desk.com Chat for Contact Center are Online Learning (36), Cloud Services (35), Software (32).

Customers

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Desk.com Chat Customers by Employee Size

The majority of Desk.com Chat's customers for the contact-center category fall in the company size of 10,000+ employees (272 companies), 1,000 - 4,999 employees (216 companies), 100 - 249 employees (207 companies).

Employee Size

Desk.com Chat Customers by Geography

The top three geographies of Desk.com Chat for contact-center are the United States with 895(78.58%), Canada with 68(5.97%), United Kingdom with 64(5.62%) customers respectively.

Customers

Employees of Desk.com Chat

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Also see other Products/Services by Desk.com Chat in:

Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Desk.com Chat competitors?

Desk.com Chat’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Desk.com Chat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Desk.com Chat and 40,000 other technologies on the internet. You can also compare Desk.com Chat and its feature with top competitors here : Desk.com Chat vs Wix Desk.com Chat vs Zendesk Desk.com Chat vs Agile CRM.

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What is Desk.com Chat customer distribution based on company size?

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What is Desk.com Chat market share in the contact-center?

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What are the top countries that use Desk.com Chat?

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What are the top industries that use Desk.com Chat?

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