Desk.com Chat
Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.
Market Share of Desk.com Chat
Current Customer(s)
1257
Market Share (Est.)
0.08%
Ranking
#28
Top Competitors and Alternatives of Desk.com Chat
The top three of Desk.com Chat’s competitors in the Contact Center category are Wix with 76.83%, Zendesk with 10.67%, Agile CRM with 2.71% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1229123 | 76.83% | Desk.com Chat vs Wix |
| Zendesk | 170637 | 10.67% | Desk.com Chat vs Zendesk |
| Agile CRM | 43428 | 2.71% | Desk.com Chat vs Agile CRM |
| Freshworks | 35553 | 2.22% | Desk.com Chat vs Freshworks |
| Mitel | 12398 | 0.77% | Desk.com Chat vs Mitel |
| Salesforce Service Cloud | 11709 | 0.73% | Desk.com Chat vs Salesforce Service Cloud |
| Bitrix24 | 8595 | 0.54% | Desk.com Chat vs Bitrix24 |
| Genesys | 7649 | 0.48% | Desk.com Chat vs Genesys |
| LiveAgent | 6918 | 0.43% | Desk.com Chat vs LiveAgent |
| Wipro | 6491 | 0.41% | Desk.com Chat vs Wipro |
| Avaya Contact Center | 6146 | 0.38% | Desk.com Chat vs Avaya Contact Center |
| Zoho Desk | 6045 | 0.38% | Desk.com Chat vs Zoho Desk |
| Verint | 3756 | 0.23% | Desk.com Chat vs Verint |
| Five9 | 3701 | 0.23% | Desk.com Chat vs Five9 |
| PICS | 3618 | 0.23% | Desk.com Chat vs PICS |
| Genesys PureCloud | 3603 | 0.23% | Desk.com Chat vs Genesys PureCloud |
| Aircall | 3398 | 0.21% | Desk.com Chat vs Aircall |
| NICE inContact | 3171 | 0.20% | Desk.com Chat vs NICE inContact |
| LogMeIn Rescue | 2571 | 0.16% | Desk.com Chat vs LogMeIn Rescue |
| Comm100 Live Chat | 2103 | 0.13% | Desk.com Chat vs Comm100 Live Chat |
Popular Comparisons
Top Competitors and Alternatives of Desk.com Chat
The top three of Desk.com Chat’s competitors in the Contact Center category are Wix with 76.83%, Zendesk with 10.67%, Agile CRM with 2.71% market share.
Desk.com Chat vs Wix
Desk.com Chat vs Zendesk
Desk.com Chat vs Agile CRM
Desk.com Chat vs Freshworks
Desk.com Chat vs Mitel
Desk.com Chat vs Salesforce Service Cloud
Desk.com Chat vs Bitrix24
Desk.com Chat vs Genesys
Customers of Desk.com Chat
Around the world in 2025, over 1257 companies have started using Desk.com Chat as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| IBM | 10,000+ | Armonk | New York | United States |     |
| Capita | 10,000+ | London | England | United Kingdom | |
| York University | 10,000+ | Toronto | Ontario | Canada | |
| Walgreens | 10,000+ | Deerfield | Illinois | United States | |
| Contra Costa County | 10,000+ | Martinez | California | United States | |
| LSEG | 10,000+ | London | England | United Kingdom | |
| British Columbia Institute Of Technology | 10,000+ | Burnaby | British Columbia | Canada | |
| Duval County Public Schools | 10,000+ | Jacksonville | Florida | United States | |
| Bank Of America | 10,000+ | Charlotte | North Carolina | United States | |
| Diebold Nixdorf | 10,000+ | North Canton | Ohio | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Desk.com Chat Customers by Products and Services
The top three products and services offering customers that use Desk.com Chat for Contact Center are Online Learning (35), Cloud Services (34), Software (32).
Customers
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Desk.com Chat Customers by Employee Size
The majority of Desk.com Chat's customers for the contact-center category fall in the company size of 10,000+ employees (282 companies), 100 - 249 employees (230 companies), 1,000 - 4,999 employees (219 companies).
Employee Size
Desk.com Chat Customers by Geography
The top three geographies of Desk.com Chat for contact-center are the United States with 907(78.39%), Canada with 68(5.88%), United Kingdom with 66(5.70%) customers respectively.
Customers
Employees of Desk.com Chat
Also see other Products/Services by Desk.com Chat in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Desk.com Chat competitors?
Desk.com Chat’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Desk.com Chat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Desk.com Chat and 40,000 other technologies on the internet. You can also compare Desk.com Chat and its feature with top competitors here : Desk.com Chat vs Wix Desk.com Chat vs Zendesk Desk.com Chat vs Agile CRM.
What is Desk.com Chat customer distribution based on company size?
What is Desk.com Chat market share in the contact-center?
What are the top countries that use Desk.com Chat?
What are the top industries that use Desk.com Chat?
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