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Desk.com Chat

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Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Contact Center
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Market Share of Desk.com Chat

Current Customer(s)

665

Market Share (Est.)

0.04%

Ranking

#30

Top Competitors and Alternatives of Desk.com Chat

The top three of Desk.com Chat’s competitors in the Contact Center category are Wix with 79.22%, Zendesk with 10.43%, Agile CRM with 2.78% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix122832179.22%Desk.com Chat vs Wix
Zendesk16178810.43%Desk.com Chat vs Zendesk
Agile CRM431132.78%Desk.com Chat vs Agile CRM
Freshworks314412.03%Desk.com Chat vs Freshworks
Bitrix2479340.51%Desk.com Chat vs Bitrix24
Salesforce Service Cloud78840.51%Desk.com Chat vs Salesforce Service Cloud
Mitel71520.46%Desk.com Chat vs Mitel
LiveAgent65370.42%Desk.com Chat vs LiveAgent
Zoho Desk51900.33%Desk.com Chat vs Zoho Desk
Genesys44010.28%Desk.com Chat vs Genesys
PICS36210.23%Desk.com Chat vs PICS
Wipro35570.23%Desk.com Chat vs Wipro
Avaya Contact Center32200.21%Desk.com Chat vs Avaya Contact Center
NICE inContact28100.18%Desk.com Chat vs NICE inContact
Aircall27920.18%Desk.com Chat vs Aircall
Genesys PureCloud27270.18%Desk.com Chat vs Genesys PureCloud
Five926940.17%Desk.com Chat vs Five9
Verint25810.17%Desk.com Chat vs Verint
LogMeIn Rescue22730.15%Desk.com Chat vs LogMeIn Rescue
Comm100 Live Chat20810.13%Desk.com Chat vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of Desk.com Chat

The top three of Desk.com Chat’s competitors in the Contact Center category are Wix with 79.22%, Zendesk with 10.43%, Agile CRM with 2.78% market share.

Desk.com Chat vs Wix

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Desk.com Chat vs Zendesk

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Desk.com Chat vs Agile CRM

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Desk.com Chat vs Freshworks

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Desk.com Chat vs Bitrix24

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Desk.com Chat vs Salesforce Service Cloud

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Desk.com Chat vs Mitel

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Desk.com Chat vs LiveAgent

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Customers of Desk.com Chat

Around the world in 2025, over 665 companies have started using Desk.com Chat as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Salesforce10,000+San FranciscoCaliforniaUnited States
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ConocoPhillips10,000+HoustonTexasUnited States
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Oracle Corporation10,000+AustinTexasUnited States
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Cognizant10,000+TeaneckNew JerseyUnited States
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Vistatec10,000+DublinLeinsterIreland
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Visa10,000+San FranciscoCaliforniaUnited States
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Union Pacific10,000+OmahaNebraskaUnited States
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Marine of the Southwest10,000+FresnoCaliforniaUnited States
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CarMax, Inc.10,000+RichmondVirginiaUnited States
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TEKsystems10,000+HanoverMarylandUnited States
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Desk.com Chat Customers by Products and Services

The top three products and services offering customers that use Desk.com Chat for Contact Center are Online Learning (23), Cloud Services (21), Managed Services (20).

Customers

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Desk.com Chat Customers by Employee Size

The majority of Desk.com Chat's customers for the contact-center category fall in the company size of 10,000+ employees (146 companies), 100 - 249 employees (143 companies), 1,000 - 4,999 employees (117 companies).

Employee Size

Desk.com Chat Customers by Geography

The top three geographies of Desk.com Chat for contact-center are the United States with 517(83.12%), Canada with 30(4.82%), United Kingdom with 21(3.38%) customers respectively.

Customers

Employees of Desk.com Chat

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Also see other Products/Services by Desk.com Chat in:

Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Desk.com Chat competitors?

Desk.com Chat’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Desk.com Chat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Desk.com Chat and 40,000 other technologies on the internet. You can also compare Desk.com Chat and its feature with top competitors here : Desk.com Chat vs Wix Desk.com Chat vs Zendesk Desk.com Chat vs Agile CRM.

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What is Desk.com Chat customer distribution based on company size?

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What is Desk.com Chat market share in the contact-center?

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What are the top countries that use Desk.com Chat?

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What are the top industries that use Desk.com Chat?

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