Question 1

What are the different markets in which
        LiveAgent and
        Cross CRM compete against each other?

Accepted Answer

LiveAgent and
        Cross CRM compete against each other in
        the Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Cross CRM compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.58%
        market share in comparison to
        Cross CRM’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Cross CRM holds the
        117th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Cross CRM in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        Cross CRM has
        7 customers in the
        Contact Center
        segment. LiveAgent has
        7338 more customers than
        Cross CRM in this category.

Question 4

What are the countries in which
        LiveAgent and
        Cross CRM has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Cross CRM has more customers in France, United States and Canada.

LiveAgent Vs Cross CRM : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of LiveAgent and Cross CRM

Comparing the market share of LiveAgent and Cross CRM

Compare LiveAgent vs Cross CRM customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data