Question 1

What are the different markets in which
        Zoho Desk and
        Connect First compete against each other?

Accepted Answer

Zoho Desk and
        Connect First compete against each other in
        the Contact Center, Customer Engagement, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho Desk
        and Connect First compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zoho Desk has a
        0.42%
        market share in comparison to
        Connect First’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Connect First holds the
        108th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Connect First in the
        Contact Center segment?

Accepted Answer

Zoho Desk has
        5,256 customers and
        Connect First has
        10 customers in the
        Contact Center
        segment. Zoho Desk has
        5246 more customers than
        Connect First in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Connect First has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
Connect First has more customers in United States, Philippines and Singapore.

Zoho Desk Vs Connect First : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Connect First

Comparing the market share of Zoho Desk and Connect First

Compare Zoho Desk vs Connect First customers by geography

Customer Movements for this month

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