Question 1

What are the different markets in which
        Verint and
        Connect First compete against each other?

Accepted Answer

Verint and
        Connect First compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Market Research, Predictive Dialer, Workforce Management.

Question 2

How does the market share of
        Verint
        and Connect First compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Verint has a
        0.18%
        market share in comparison to
        Connect First’s
        0.00%.
        Since it has a better market share coverage,
        Verint holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Connect First holds the
        108th spot.

Question 3

How many customers are acquired by
        Verint and
        Connect First in the
        Contact Center segment?

Accepted Answer

Verint has
        2,226 customers and
        Connect First has
        10 customers in the
        Contact Center
        segment. Verint has
        2216 more customers than
        Connect First in this category.

Question 4

What are the countries in which
        Verint and
        Connect First has more customers?

Accepted Answer

Verint has more customers in United States, United Kingdom and India.
Connect First has more customers in United States, Philippines and Singapore.

Verint Vs Connect First : In-Depth Comparison

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Comparing the customer bases of Verint and Connect First

Comparing the market share of Verint and Connect First

Compare Verint vs Connect First customers by geography

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