Question 1

What are the different markets in which
        Avaya Contact Center and
        CloudCall compete against each other?

Accepted Answer

Avaya Contact Center and
        CloudCall compete against each other in
        the Contact Center, Call Recording, Interactive Voice Response (IVR), Sales Enablement, VoIP And SIP.

Question 2

How does the market share of
        Avaya Contact Center
        and CloudCall compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Avaya Contact Center has a
        0.31%
        market share in comparison to
        CloudCall’s
        0.00%.
        Since it has a better market share coverage,
        Avaya Contact Center holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        CloudCall holds the
        133rd spot.

Question 3

How many customers are acquired by
        Avaya Contact Center and
        CloudCall in the
        Contact Center segment?

Accepted Answer

Avaya Contact Center has
        3,945 customers and
        CloudCall has
        2 customers in the
        Contact Center
        segment. Avaya Contact Center has
        3943 more customers than
        CloudCall in this category.

Question 4

What are the countries in which
        Avaya Contact Center and
        CloudCall has more customers?

Accepted Answer

Avaya Contact Center has more customers in United States, United Kingdom and India.
CloudCall has more customers in and United Kingdom.

Avaya Contact Center Vs CloudCall : In-Depth Comparison

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Comparing the customer bases of Avaya Contact Center and CloudCall

Comparing the market share of Avaya Contact Center and CloudCall

Compare Avaya Contact Center vs CloudCall customers by geography

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