Clarabridge
Clarabridge is an intelligent customer experience management app for turning customer feedback into analytics. The app uses a text analytics engine to...Read more
Market Share of Clarabridge
Current Customer(s)
324
Market Share (Est.)
0.02%
Ranking
#44
Top Competitors and Alternatives of Clarabridge
The top three of Clarabridge’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 940708 | 72.29% | Clarabridge vs Wix |
| Zendesk | 169150 | 13.00% | Clarabridge vs Zendesk |
| Freshworks | 34777 | 2.67% | Clarabridge vs Freshworks |
| Agile CRM | 31756 | 2.44% | Clarabridge vs Agile CRM |
| Bitrix24 | 20995 | 1.61% | Clarabridge vs Bitrix24 |
| Salesforce Service Cloud | 15062 | 1.16% | Clarabridge vs Salesforce Service Cloud |
| Mitel | 11693 | 0.90% | Clarabridge vs Mitel |
| LiveAgent | 7556 | 0.58% | Clarabridge vs LiveAgent |
| Genesys | 6710 | 0.52% | Clarabridge vs Genesys |
| Wipro | 5943 | 0.46% | Clarabridge vs Wipro |
| Zoho Desk | 5384 | 0.41% | Clarabridge vs Zoho Desk |
| Avaya Contact Center | 5292 | 0.41% | Clarabridge vs Avaya Contact Center |
| NICE inContact | 3532 | 0.27% | Clarabridge vs NICE inContact |
| Five9 | 3428 | 0.26% | Clarabridge vs Five9 |
| PICS | 3199 | 0.25% | Clarabridge vs PICS |
| Genesys PureCloud | 3084 | 0.24% | Clarabridge vs Genesys PureCloud |
| LogMeIn Rescue | 2773 | 0.21% | Clarabridge vs LogMeIn Rescue |
| Verint | 2696 | 0.21% | Clarabridge vs Verint |
| Aircall | 2550 | 0.20% | Clarabridge vs Aircall |
| Comm100 Live Chat | 2272 | 0.17% | Clarabridge vs Comm100 Live Chat |
Popular Comparisons
Top Competitors and Alternatives of Clarabridge
The top three of Clarabridge’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
Clarabridge vs Wix
Clarabridge vs Zendesk
Clarabridge vs Freshworks
Clarabridge vs Agile CRM
Clarabridge vs Bitrix24
Clarabridge vs Salesforce Service Cloud
Clarabridge vs Mitel
Clarabridge vs LiveAgent
Customers of Clarabridge
Around the world in 2024, over 324 companies have started using Clarabridge as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Amazon Web Services | 10,000+ | Seattle | Washington | United States |     |
| Marriott Vacations Worldwide | 10,000+ | Orlando | Florida | United States | |
| JP Morgan Chase & Co. | 10,000+ | New York City | New York | United States | |
| Vodafone Group Plc | 10,000+ | Newbury | England | United Kingdom | |
| Webhelp | 10,000+ | Paris | Ile-de-France | France | |
| Ogilvy | 10,000+ | New York City | New York | United States | |
| Adecco | 10,000+ | Melville | New York | United States | |
| Exxon Mobil Corporation | 10,000+ | Irving | Texas | United States | |
| Cintas Corporation | 10,000+ | Cincinnati | Ohio | United States | |
| Novartis AG | 10,000+ | Basel | Basel-City | Switzerland | |
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Clarabridge Customers by Products and Services
The top three products and services offering customers that use Clarabridge for Contact Center are Wealth Management (15), Insurance (15), Cloud Services (14).
Customers
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Clarabridge Customers by Employee Size
The majority of Clarabridge's customers for the contact-center category fall in the company size of 10,000+ employees (124 companies), 1,000 - 4,999 employees (50 companies), 5,000 - 9,999 employees (33 companies).
Employee Size
Clarabridge Customers by Geography
The top three geographies of Clarabridge for contact-center are the United States with 190(71.70%), United Kingdom with 25(9.43%), Canada with 9(3.40%) customers respectively.
Customers
Employees of Clarabridge
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FAQ
Find answers to the most often asked questions by users.
Who are the top Clarabridge competitors?
Clarabridge’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Clarabridge competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Clarabridge and 40,000 other technologies on the internet. You can also compare Clarabridge and its feature with top competitors here : Clarabridge vs Wix Clarabridge vs Zendesk Clarabridge vs Freshworks.
What is Clarabridge customer distribution based on company size?
What is Clarabridge market share in the contact-center?
What are the top countries that use Clarabridge?
What are the top industries that use Clarabridge?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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