Categories where Zendesk and Cisco Packaged Contact Center Enterprise compete
Zendesk
Comparing the customer bases of Zendesk and Cisco Packaged Contact Center Enterprise, we can see that Zendesk has 164474 customer(s), while Cisco Packaged Contact Center Enterprise has 127 customer(s). In the Contact Center category, with 164474 customer(s) Zendesk stands at 2nd place by ranking, while Cisco Packaged Contact Center Enterprise with 127 customer(s), is at the 54th place.
Zendesk
2nd
164474 Customer
Cisco Packaged Contact Center Enterprise
54th
127 Customer
Zendesk has a 13.00% market share in the Contact Center category, while Cisco Packaged Contact Center Enterprise has a 0.01% market share in the same space.
Comparing Zendesk and Cisco Packaged Contact Center Enterprise customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Cisco Packaged Contact Center Enterprise has more customers in United States.
Zendesk
Cisco Packaged Contact Center Enterprise
Gain actionable insights about the buying patterns of Zendesk vs Cisco Packaged Contact Center Enterprise’s target audience.
Zendesk
New
771 Customer
Lost
1062 Customer
Cisco Packaged Contact Center Enterprise
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Cisco Packaged Contact Center Enterprise compete against each other?
Zendesk and Cisco Packaged Contact Center Enterprise compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Cisco Packaged Contact Center Enterprise compare in the Contact Center market?
How many customers are acquired by Zendesk and Cisco Packaged Contact Center Enterprise in the Contact Center segment?
What are the countries in which Zendesk and Cisco Packaged Contact Center Enterprise has more customers?
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