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Cisco Outbound Option

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Cisco Outbound Option application provides outbound dialing functionality along with the existing inbound capabilities of Cisco Unified Contact Center...Read more

Contact Center
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Market Share of Cisco Outbound Option

Current Customer(s)

12

Market Share (Est.)

0.00%

Ranking

#103

Top Competitors and Alternatives of Cisco Outbound Option

The top three of Cisco Outbound Option’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93775373.95%Cisco Outbound Option vs Wix
Zendesk16648713.13%Cisco Outbound Option vs Zendesk
Freshworks336842.66%Cisco Outbound Option vs Freshworks
Agile CRM317492.50%Cisco Outbound Option vs Agile CRM
Salesforce Service Cloud141001.11%Cisco Outbound Option vs Salesforce Service Cloud
Mitel86830.68%Cisco Outbound Option vs Mitel
LiveAgent76090.60%Cisco Outbound Option vs LiveAgent
Bitrix2470210.55%Cisco Outbound Option vs Bitrix24
Genesys55630.44%Cisco Outbound Option vs Genesys
Zoho Desk52430.41%Cisco Outbound Option vs Zoho Desk
Wipro43900.35%Cisco Outbound Option vs Wipro
Avaya Contact Center39610.31%Cisco Outbound Option vs Avaya Contact Center
NICE inContact34460.27%Cisco Outbound Option vs NICE inContact
PICS31950.25%Cisco Outbound Option vs PICS
Five930780.24%Cisco Outbound Option vs Five9
Genesys PureCloud30210.24%Cisco Outbound Option vs Genesys PureCloud
LogMeIn Rescue26750.21%Cisco Outbound Option vs LogMeIn Rescue
Aircall24470.19%Cisco Outbound Option vs Aircall
Comm100 Live Chat22660.18%Cisco Outbound Option vs Comm100 Live Chat
Verint22190.17%Cisco Outbound Option vs Verint
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Popular Comparisons

Top Competitors and Alternatives of Cisco Outbound Option

The top three of Cisco Outbound Option’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.

Cisco Outbound Option vs Wix

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Cisco Outbound Option vs Zendesk

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Cisco Outbound Option vs Freshworks

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Cisco Outbound Option vs Agile CRM

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Cisco Outbound Option vs Salesforce Service Cloud

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Cisco Outbound Option vs Mitel

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Cisco Outbound Option vs LiveAgent

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Cisco Outbound Option vs Bitrix24

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Customers of Cisco Outbound Option

Around the world in 2024, over 12 companies have started using Cisco Outbound Option as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Accenture10,000+DublinLeinsterIreland
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Cisco Systems, Inc.10,000+San JoseCaliforniaUnited States
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Shaw Communications5,000 - 9,999CalgaryAlbertaCanada
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Xceed1,000 - 4,999CairoCairoEgypt
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Select Portfolio Servicing1,000 - 4,999Salt Lake CityUtahUnited States
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ConvergeOne1,000 - 4,999BloomingtonMinnesotaUnited States
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Kaspi Bank1,000 - 4,999AlmatyAlmaty QalasyKazakhstan
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Sears Home Improvement Products1,000 - 4,999LongwoodFloridaUnited States
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MJD Consulting0 - 9ChantillyVirginiaUnited States
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Smart TechLink Solutions Inc.20 - 49Rolling MeadowsIllinoisUnited States
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Cisco Outbound Option Customers by Products and Services

The top three products and services offering customers that use Cisco Outbound Option for Contact Center are Cloud Services (4), Security (3), Customer Support (2).

Customers

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Cisco Outbound Option Customers by Employee Size

The majority of Cisco Outbound Option's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (7 companies), 10,000+ employees (2 companies), 5,000 - 9,999 employees (1 companies).

Employee Size

Cisco Outbound Option Customers by Geography

The top three geographies of Cisco Outbound Option for contact-center are the United States with 6(50.00%), Turkey with 2(16.67%), Ireland with 1(8.33%) customers respectively.

Customers

Employees of Cisco Outbound Option

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Also see other Products/Services by Cisco Outbound Option in:

Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Cisco Outbound Option competitors?

Cisco Outbound Option’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Cisco Outbound Option competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cisco Outbound Option and 40,000 other technologies on the internet. You can also compare Cisco Outbound Option and its feature with top competitors here : Cisco Outbound Option vs Wix Cisco Outbound Option vs Zendesk Cisco Outbound Option vs Freshworks.

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What is Cisco Outbound Option customer distribution based on company size?

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What is Cisco Outbound Option market share in the contact-center?

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What are the top countries that use Cisco Outbound Option?

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What are the top industries that use Cisco Outbound Option?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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