Question 1

What are the different markets in which
        LiveAgent and
        Callmaker compete against each other?

Accepted Answer

LiveAgent and
        Callmaker compete against each other in
        the Contact Center, Instant Messaging And Chat, Customer Engagement, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and Callmaker compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.60%
        market share in comparison to
        Callmaker’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Callmaker holds the
        133rd spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Callmaker in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,609 customers and
        Callmaker has
        2 customers in the
        Contact Center
        segment. LiveAgent has
        7607 more customers than
        Callmaker in this category.

Question 4

What are the countries in which
        LiveAgent and
        Callmaker has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Callmaker has more customers in United States and Singapore.

LiveAgent Vs Callmaker : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Callmaker

Comparing the market share of LiveAgent and Callmaker

Compare LiveAgent vs Callmaker customers by geography

Customer Movements for this month

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