Question 1

What are the different markets in which
        PICS and
        CallidusCloud CX compete against each other?

Accepted Answer

PICS and
        CallidusCloud CX compete against each other in
        the Contact Center, Applications Suite, Communication, Customer Experience, Survey.

Question 2

How does the market share of
        PICS
        and CallidusCloud CX compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        PICS has a
        0.25%
        market share in comparison to
        CallidusCloud CX’s
        0.00%.
        Since it has a better market share coverage,
        PICS holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        CallidusCloud CX holds the
        136th spot.

Question 3

How many customers are acquired by
        PICS and
        CallidusCloud CX in the
        Contact Center segment?

Accepted Answer

PICS has
        3,195 customers and
        CallidusCloud CX has
        2 customers in the
        Contact Center
        segment. PICS has
        3193 more customers than
        CallidusCloud CX in this category.

Question 4

What are the countries in which
        PICS and
        CallidusCloud CX has more customers?

Accepted Answer

PICS has more customers in South Africa, United States and United Kingdom.
CallidusCloud CX has more customers in and United States.

PICS Vs CallidusCloud CX : In-Depth Comparison

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Comparing the customer bases of PICS and CallidusCloud CX

Comparing the market share of PICS and CallidusCloud CX

Compare PICS vs CallidusCloud CX customers by geography

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