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Bright Pattern

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.

Contact Center
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Market Share of Bright Pattern

Current Customer(s)

106

Market Share (Est.)

0.01%

Ranking

#60

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93464072.12%Bright Pattern vs Wix
Zendesk16976213.10%Bright Pattern vs Zendesk
Freshworks345082.66%Bright Pattern vs Freshworks
Agile CRM319102.46%Bright Pattern vs Agile CRM
Bitrix24220001.70%Bright Pattern vs Bitrix24
Salesforce Service Cloud149711.16%Bright Pattern vs Salesforce Service Cloud
Mitel116300.90%Bright Pattern vs Mitel
LiveAgent76210.59%Bright Pattern vs LiveAgent
Genesys66910.52%Bright Pattern vs Genesys
Wipro58940.45%Bright Pattern vs Wipro
Zoho Desk53310.41%Bright Pattern vs Zoho Desk
Avaya Contact Center52820.41%Bright Pattern vs Avaya Contact Center
Five934010.26%Bright Pattern vs Five9
NICE inContact33910.26%Bright Pattern vs NICE inContact
PICS32030.25%Bright Pattern vs PICS
Genesys PureCloud30500.24%Bright Pattern vs Genesys PureCloud
LogMeIn Rescue27560.21%Bright Pattern vs LogMeIn Rescue
Verint26870.21%Bright Pattern vs Verint
Aircall25100.19%Bright Pattern vs Aircall
Comm100 Live Chat22520.17%Bright Pattern vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

Bright Pattern vs Wix

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Bright Pattern vs Zendesk

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Bright Pattern vs Freshworks

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Bright Pattern vs Agile CRM

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Bright Pattern vs Bitrix24

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Bright Pattern vs Salesforce Service Cloud

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Bright Pattern vs Mitel

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Bright Pattern vs LiveAgent

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Customers of Bright Pattern

Around the world in 2024, over 106 companies have started using Bright Pattern as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
BJ's Wholesale Club Holdings, Inc.10,000+WestboroughMassachusettsUnited States
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hurtigruten.com.au5,000 - 9,999MelbourneVictoriaAustralia
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YMCA Of The North5,000 - 9,999MinneapolisMinnesotaUnited States
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i9 Sports1,000 - 4,999RiverviewFloridaUnited States
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Plum Benefits1,000 - 4,999New York CityNew YorkUnited States
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Banmedica1,000 - 4,999SantiagoSantiago MetropolitanChile
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Universidad Santo Tomás1,000 - 4,999SantiagoSantiago MetropolitanChile
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Ministerio De Relaciones Exteriores1,000 - 4,999BogotaBogota D.C.Colombia
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Hurtigruten1,000 - 4,999TromsoTromsNorway
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ISAPRE VIDA TRES500 - 999SantiagoSantiago MetropolitanChile
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Bright Pattern Customers by Products and Services

The top three products and services offering customers that use Bright Pattern for Contact Center are Workforce Management (5), Cloud Services (4), Data Analytics (4).

Customers

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Bright Pattern Customers by Employee Size

The majority of Bright Pattern's customers for the contact-center category fall in the company size of 20 - 49 employees (19 companies), 100 - 249 employees (16 companies), 1,000 - 4,999 employees (16 companies).

Employee Size

Bright Pattern Customers by Geography

The top three geographies of Bright Pattern for contact-center are the United States with 79(79.00%), Chile with 4(4.00%), Australia with 3(3.00%) customers respectively.

Customers

Employees of Bright Pattern

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Also see other Products/Services by Bright Pattern in:

Communication
Interactive Voice Response (IVR)
Contact Center
Predictive Dialer
System Administration

FAQ

Find answers to the most often asked questions by users.

Who are the top Bright Pattern competitors?

Bright Pattern’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Bright Pattern competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bright Pattern and 40,000 other technologies on the internet. You can also compare Bright Pattern and its feature with top competitors here : Bright Pattern vs Wix Bright Pattern vs Zendesk Bright Pattern vs Freshworks.

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What is Bright Pattern customer distribution based on company size?

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What is Bright Pattern market share in the contact-center?

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What are the top countries that use Bright Pattern?

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What are the top industries that use Bright Pattern?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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