Question 1

What are the different markets in which
        Zoho Desk and
        Branch Messenger compete against each other?

Accepted Answer

Zoho Desk and
        Branch Messenger compete against each other in
        the Contact Center, Absence Leave Management, Collaborative Calendars, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Zoho Desk
        and Branch Messenger compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zoho Desk has a
        0.42%
        market share in comparison to
        Branch Messenger’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Branch Messenger holds the
        102nd spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Branch Messenger in the
        Contact Center segment?

Accepted Answer

Zoho Desk has
        5,256 customers and
        Branch Messenger has
        13 customers in the
        Contact Center
        segment. Zoho Desk has
        5243 more customers than
        Branch Messenger in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Branch Messenger has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
Branch Messenger has more customers in United States and Ireland.

Zoho Desk Vs Branch Messenger : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Branch Messenger

Comparing the market share of Zoho Desk and Branch Messenger

Compare Zoho Desk vs Branch Messenger customers by geography

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